Review of Legal Harborside

What a disappointment! And an expensive one at that! Explicitly explained my son and I have celiac disease and need strictly gluten-free, with no cross contamination. Server assured me it was safe. I asked about the fries that came with the GF Lobster Roll. She didn’t think they were safe, but she’d check with the chef. Server asked if I wanted hot lobster with butter (yes) or cold lobster with mayo (no). She asked me twice. I asked how many ribs come in the GF ribs starters - 5, I was told. Great - perfect for our 4-person party.

The 2 non-GF meals for the rest of our group came. I asked about our GF ribs - where were they? That server wasn’t allowed, she was a non-allergen server. Finally, my son’s and my meals came at the same time as the ribs starter for the whole table, after the other half of our party as half-way finished. :( Nice that our food was delivered by a separate server, with gloved hands. However…. My GF Lobster Roll was, well, odd. And if that was the way it was supposed to be made, no one told me. It was a bed of chopped lettuce, with room temperature lobster with no butter, and 2 GF dinner rolls on the side. My son’s GF fish and chips were fine, and he ate them.

Our 5-rib appetizer was only 3 ribs with little meat.

By the time the server finally came back after avoiding us, I pointed out that I had ordered the GF Lobster Roll. I said I could understand if they had no GF bread for the roll (but come on! They are known for Lobster Roll!) and I asked where my side of fries were … or were they not safe? … the server said “The chef said he didn’t *think* they were safe,” so she didn’t bring me any and so did I want more dinner rolls? WHAT???!!! I pointed out that my son was served *GF* fries with his fish & chips and he just ate the last fry! And now she was telling me they were not safe?!?! “Oh! Well, then, they must be OK,” she said and she brought me a small basket of fries.

This was our big splurge for a nice meal when in town, and yet I was served a salad instead of a Lobster Roll, 3 ribs instead of 5 for our 4 people delivered after people we’re 1/2 way done eating, fries that weren’t safe for me were supposedly OK for my celiac son, then the server flipped her understanding and gave me fries anyway later on.

Such a disappointment!

Next time, I’ll save my $ and keep my expectations and visit Luke’s Lobster’s instead. MUCH more assuredly safe food and service.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average