Review of Lilac Pâtisserie

I’m giving this place one star to bring attention to my review because there are a few items at Lilac which are NOT safe for celiacs. I could never figure out why I was getting very sick after eating here at times. I even sent an email to the owner trying to figure out ingredients of things, thinking I had an intolerance to something else (dairy, egg, etc.) And then I was tipped off when I noticed that the oat milk they use for their lattes was not a celiac safe oat milk. I subsequently asked if any of their products contain oats/oat flour and sure enough, some of their breads do. (I can’t remember if any of the pastries have oat flour, but I believe the majority do not.) Well, sure enough, after eliminating the products with the oat flour, I never had an issue again. Oats are so tricky when it comes to celiac disease. Another frustrating part of my experience was that some employees there are poorly informed - one even stated “we don’t use oats in anything” (I responded “yes, you do” and she argued with me that she has “worked there for five years”.) However, after she pulled out a binder, which lists all the ingredients of their products, she saw that some do indeed contain oat flour, and apologized. Nonetheless, you can absolutely eat here safely. Just do yourself a favor and make sure what you are ordering does not have oats!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good