From Kansas City but visiting family here, girl friend really wanted Logan's, manager came out and we discussed everything, had to look up the gluten free menu online but they said they'd clean grill and have due diligence in preparing. I was iffy reading the reviews but apparently they've gotten new management since. I'd definitely recommend this Logan's.
Not very helpful to GF people. Go to others in the chain and I get helped. I ate there, not sure what effect it had as I was already slightly sick.
Does not deserve a star. Manager discouraged me from eating there. There is not a gluten free menu. Just a statement to consult with staff. I left because of manager attitude.
— Not very
Went at lunch time on a Thursday had to wait to get waited on and another 35’ only to be served a salad with croutons all over it after specifically stating up front with the understanding that I could not have the croutons. Guess what? I left, won’t be back anytime soon.
— No gluten-free information on the menu
— Not Much
You have to make it up off their menu and hope they pay attention.
Server awareness is key.
We are not celiac, and don't worry too much about cross contamination. (We avoid direct ingestion due to an autoimmune disorder.) I asked if they had a gluten free menu, they do not, but the manager did come out to talk to us. Basically all of the meats are gluten free, and they will cook it on a separate grill if you alert the waitress. They were very careful, even asking if it was safe to put bread out on the table. I feel like they were very informative, accommodating, and concerned about making sure our food was safe BUT I'm not sure I would feel comfortable eating here if we had an actual allergy or celiac.
I have several food allergies (not just gluten/wheat) that affect me internally not externally. Waitress and mgr were polite, answered my questions to avoid cross contact/contamination however I had issues almost immediately. Meal tasted good but sadly I cannot return. I ordered steak and veggie kabobs plain (without seasonings) so either clean utensils were not used or the grill wasn’t cleaned thoroughly as mgr said it is.
We have had pretty good luck with Logan’s until today. Daughter got salad after talking to the manager about safe options. After one bite she was feeling sick. Breaks my heart! If you have Celiac this is not a safe place.
If you want steak and a baked potato with a vegetable skewer, this is the place to go, because that is all you can get safely. Their allergen menu does not match what the kitchen says. Trust the kitchen and the fantastic staff over corporate.
Staff was friendly but not sure they were truly up to speed in what gluten free is. I had ribs, plain, a baked potato, plain, as the waiter said the cheese and bacon bits and sour cream had gluten???? Food was ok but was sicker than a dog about an hour later. Will not be back
They are not gluten free they are also not educated on what gluten is (they said cheese has gluten in it). Red Robin down the street was wonderful and very accommodating.
The staff knew nothing about gluten free. Brought me my order with croutons on the salad. The chicken cane with rice (listed with gluten in it on their website), which wasn’t even listed as a side with my order. I had ordered just broccoli and salad, no sauce. Chicken had sauce. The item I ordered didn’t even have sauce listed. I feel like they ordered me some thing completely different. I saw red flags when they brought out my white wine and it was red, and she said it was Pinot Grigio....
The waitress was very knowledgeable and they have a separate 1pg gf menu. I ordered a salad with ranch dressing. When she brought my salad, she said their ranch wasn’t gf. I told her it was on the gf menu. So I tried another dressing. She came back with two vinaigrettes (yuck) and said she was sorry that the menu was wrong, but she had checked with her manager and these were the only gf dressings they had. I ended up bringing the salad home and adding my own dressing. I didn’t get sick, but I also didn’t get to enjoy my meal with my family. 😐
Ask when we went in about GF. Hostess got out the menu. I told the waitress more than once was celiac and needed everything to be GF. Several selections of meat..salad..dressings and plenty of sides. When I ordered I asked the waitress to write on my order.. GF..she did and then I ordered. Manager came around 3 times to check on me and assured me she put the order through and it was GF. I appreciated that. When the food was brought out I asked again and was assured. When they brought rolls I asked them to hand then to my hubby. They did. Great experience. Great food. No problems. Will go again!
I had to send back my salad because of croutons on it. I stressed that I had a food allergy and sent it back to be remade. I think they thought it was a joke because they hid the croutons in my salad. I talked to the manager about what happened and me and my family left never to be back again
I order 6 oz sirloin steak, baked potato with sour cream and butter, grilled mushroom skewer. I always inform the server I can’t have gluten so she doesn’t bring the bread for me. I have eaten there at least 5 times and haven’t been sick. They do have a gluten free menu on their website.
Loved it. Server was knowledgeable about Celiac Disease / gluten-free diet. Knew where to find their gluten-free menu. He made sure everything was cooked & safely served. A great place to eat with family and friends (you don't feel like your missing out because of your special needed diet)!
Upon arriving, we asked to speak to the manager. He was very knowledgeable about food allergies. Our server had been told of our concerns. A gluten free menu was provided. The food was served as ordered. There were no issues and no cross contamination. We will be returning.
This place went downhill fast. Have not been in some time. Used to good place to eat. Not sure about other locations but sherman does not seem safe and I seemed to always be sick after going there. I'm overly sensitive though so maybe it's just me. Service is awful rather you are trying to eat gf or not
Put croutons on salad. Actually, they HID them UNDER the salad, which, they said was not how they do salads. (Did they deliberately hide them because they thought I was just being a pain? Who knows?) Then they made a big stink about it when I complained. "I don't know how you expect us to make it right", was what the person I dealt with said.
Wow! So glad I found Logan's. We're traveling and our options for gluten and dairy free dining were pretty limited in this area but Logans was awesome! I had the ribs with a salad and sweet potato. Everything was yummy. I could even have the peanuts that were on the tables. They have a dedicated GF menu and our server was knowledgeable and cautious. Almost overly cautious about my food, which is always good. Good job Logans!
They do not have a GF Menu, the server did not know what she was talking about, the food was not great, and the place was filthy, it was not a great experience, and my Celiac son was not well soon after we ate there. This place should NOT be included in the FMFG site.
Small Gluten free menu, but included steaks, ribs, chicken and salads. Kitchen staff did a decent job checking on items with questions. Btw.. avoid the Applebee's next door. Asked for a gluten free menus.. waitress responded by asking a "Google what" after explaining and checking with the manger we were told they were not good in the kitchen with that
NOT SAFE TO EAT HERE!!!!! NOT A CLUE!!Went here as we thought it was a cool local place to eat and they did have a gf menu. Waiter whom took our order gave a blank stare, eventually admitting to having "no clue" what Celiac Disease was and went to get his manager. The manager came to our table alone and assured me that my meal would be handled with the utmost care and without contamination. Over 1.5 hours later, the manager came back over to admit my meal had NOT been prepared in a safe manner and that it was now being remade. Our dinner arrived over 2 hours later (nobody came back to our table this whole time!) and was horrible and my chicken was under cooked. (they cooked it in foil) I did not eat a bite of it due to extreme anxiety that this experience caused, sadly. Wish we'd gone elsewhere as it was an expensive meal to throw out. Hubby's burger was ok but also undercooked. TVs were blaring loud with a basketball game. We aren't "old" and love our loud music but this place was overwhelmingly and annoyingly loud!!!
The so called "gluten free" menu has things that may contain gluten. The staff screwed up my order and put things that contain gluten on my plate. I definitely do not recommend.