LongHorn Steakhouse

2 ratings
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

3545 Missouri Blvd
Jefferson City, MO 65109

Most Recent Reviews


Celiac

Overall Rating

Review


Do NOT eat here if you are a celiac! I came because of their advertised gluten free menu and the very sweet host told me about his girlfriend and family member who are also gluten free. I get sat right away but it takes nearly 10 minutes to be greeted because the server, Heather C, has a large table and takes care of them and another table before even acknowledging me. When she finally comes I explain that I am a celiac and the severity of the disorder and she says she understands. She brings me my wine and salad then I don't see her again. A manager brings my steak order less than 5 minutes after I get my salad so there's no time to finish it and I immediately notice the steak was not fire grilled like I asked; not a big enough issue to complain but the bigger issue I realize after taking one bite is that it's covered in seasoning. I haven't seen my server in at least 20 minutes because she gets sat yet another large table so I catch the attention of the host and ask him to verify that the seasoning is gluten free.

I was a server at Outback for a decade and order fire grilled steak because they only use salt and pepper since their seasoning packs HAVE GLUTEN. The host comes back and says the cooks DON'T KNOW but he shows me the seasoning pack and it lists "spices" and "natural flavoring," both of which are known to contain gluten. I am now upset and ask for my bill so I can leave right away before becoming sick. The server comes out with the bill charging full price for everything despite me not eating it and while I'm signing I say I hope you learn to take allergies more seriously because I'm going to be very ill soon. Rather than an apology, she snaps at me and says it's not her fault, grabs the plates and walks away. Incredibly disrespectful behavior from already terrible service. I don't recommend anyone eating here especially if you have Heather C as a server!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 10 months ago read full review

Gluten Sensitive

Overall Rating

Review


Longhorn steakhouse has a gluten-free menu. Love there food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Late Night
  • Restaurant
  • Steakhouse

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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


They understand Gluten-Free and are able to prepare meals that are Gluten-free and safe to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


When I told the waitress I needed gluten free food she came back with an informative guide to eating there! And did not get glutened from the meal!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


We have been eating at Longhorn for years and have never had an issue with cross-contamination. However, we ordered a new -for us - menu item tonight, the brussels sprouts, and they came out looking like they had been deep fried. I told the waitress I have a gluten allergy, asked her if everything I had ordered was safe, was told that when they enter something into the system, if a gluten allergy is noted on the ticket that it kicks that part of the order back so you can’t possibly be served that item… but then we asked for a manager and she told us the brussels sprouts go in the same the deep fryer as the fried chicken… but “any gluten in the fryer shouldn’t attach”. To top it off, they did not comp my less than half eaten meal…. I am praying I don’t have a long night ahead of me. I will never eat at Longhorn again.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Symptomatic Celiac

Overall Rating

Review


No contamination, limited menu but what we had was good

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


If you tell your server you are celiac, they will make a note of it and mark your order. I felt very safe eating there. There is a list of their gluten free items online as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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