They have a separate menu showing gluten free items and the kitchen staff seemed pretty knowledgeable. The server didn’t really know, although she was accommodating when asked, but that’s why I took off a star. Yes, it’s mostly bunless burgers and no seasoning stake, but that’s fairly standard in my experience. Point is: I didn’t get sick and I would trust this spot again, but you do need to give “the speech”.
Staff brought me gf menu options first time I went after celiac diagnosis. Now I go often and have a delicious steak, broccoli and baked potato. It is always cooked perfect and I have never been sick from eating there.
They had a large gluten free menu and the waitress was extremely helpful and knowledgeable about gluten free offerings and preparation. I had chicken wings for an appetizer and for dinner I had the Renegade sirloin, house salad with no croutons and mashed potatoes all with no reaction. (I have Celiac disease) I will definitely be back!
Just diagnosed with Celiac disease and the waitress and cook we're SO helpful and cautious. The cook even caught that the seasoning for the steaks had gluten in it and did a different one for me!
They are more “gluten sensitive” than “GF”. I find their menu very hard to read. I always have to ask staff to give me both the allergen and regular menus in order to get full information. Some seasonings have gluten. Staff seem familiar but not well informed about GF. As a celiac, I just get a salad with grilled chicken.
There is NO gluten free menu. When you ask, they hand you an intricate spreadsheet that lists every item on their menu cross referenced with every allergy. Gee, thanks for making an already stressful event I’d trying to safely tat out even worse. Staff did no seem very concerned or knowledgeable about allergens. Tons of gluten flying through this place between bread, croutons, fried food, breaded foods. Only thing I felt safe eating was the broccoli. Overall miserable experience
The waiter didn’t really have a clue, but at least DID know where the gf menu was, and wrote down that I had an “allergy” to gluten so that they would prepare my food accordingly- had great food, the gf menu was legit, and I didn’t get sick
We ate 3 nights while visiting Ft Collins. Nice GF menu. We were waited on by Kaylee, Austin and Robert J. All 3 were very aware of my GF needs. Fast service and food cooked perfectly. Manager was great and everything went smoothly. Great food and great service and food priced very reasonably.
I’m celiac and very sensitive. This is one of my favorite go-to places. Let them know that you have an ‘allergy’ and they will take extra precaution. One downside is that their allergen menu can be difficult to navigate, ask for a regular menu, also, to cross reference.
Allergy menu was good and i didnt get sick
They have a gluten free listing to accompany their menu. Many items are on the gluten free list, some saying how they can change it to be gluten free. I had a nice juicy steak with a yummy sweet potato. Great food!
They brought my gf salad out with croutons, I reminded them no croutons when I ordered. Sick before we even left the restaurant!!
I placed a to-go order, the employe was extremely knowledgeable, and I actually felt a sense of relief considering my anxiety is at its worst when eating out. The employee, Demario was beyond polite and kinda restored my faith in customer service. He actually knew how to interact with me as a customer as well as someone with food allergies!
Server was new, but didn't know ANYTHING about dealing with customers who are gluten-free. We specifically asked her to let the kitchen know we were gluten and dairy free, but all food came out prepared incorrectly. The restaurant didn't comp the meal or give us any sort of discount - very bad business.
They have a Menu book where you can choose from,they actually advertise the can make anything from the regular menu into Gluten Free items. Not a dedicated kitchen space. I got really sick eating here, I ordered the steak salad with GF ranch dressing, but it most of gotten cross contaminated in the kitchen. That’s why I give this restaurant 3 stars.
I’ve been to this restaurant three times and I order the same meal. (Sirloin and a side salad without croutons) the first two times I had no problems. This past visit in January 2019 I was glutened. No idea how this could have been. I called the manager and all he said was he would talk to the cook....
Wow...they have dedicated fryer for frys, Chicken Wings, Potato Soup and Shrimp and Crab Soup GLUTEN Free New recipes. They know their kitchen and took great care of us. Both my Wife and I have several issues and have had Gluten issues for over 5 years. Eaten here twice now zero issues They checked and cleared everything we asked with management and kitchen management
They have a separate menu, although they do make a cross contamination warning as it is a shared kitchen but I had no issue. I had a garden salad (without croutons) w/ranch dressing, shrimp with a loaded baked potato and rice. Everything was delicious and the size and number of shrimp was more than I expecting!
I have Celiacs Disease and eating out is nearly impossible. Much to my surprise LongHorn has a Gluten Free menu and they have such great GF practice in their kitchen that I've never gotten sick. Tonight we did take away for the first time and the steak was less than appetizing so I called (which I almost never do) and I was created by a friendly and VERY helpful Manager that took are of my steak by offering a replacement and a new side (which I said wasn't necessary) AND offered me an appetizer or dessert for the inconvenience. I was limited to Gf choices so I opted for a molten lava cake for my husband (lucky guy!) and she was very happy to help. I am so happy to see they have AMAZING customer service and great Gluten Free practice. It's nice knowing I have a safe place to eat! Update: they have a gf menu but if you look carefully you can find some safe foods but the cross contamination risk is extremely high and the manager didn’t really seem to have any interest in listen to me. I ate a plain small side salad.
Provided a gluten free menu, there were no appetizer options but the dinner options were good. I had steak with lobster tail and sweet potato! Was outstanding! Would go back again. I worry with chain restaurants because of cross contamination but they handled my meal well!
For a chain restaurant, they do gluten free fairly well. No specific gluten free items, but most of the stack dishes can be made gluten free. Make sure you don’t have any sauces.
Good allergy menu in that things are labeled. That said, if you are avoiding more that just gluten it’s a fairly limited selection. I ordered salmon for my daughter as they said they had some not marinated. The waitress came back and said that the smaller 4oz salmon that she ordered was marinated but the larger 6oz salmon was wasn’t so they could make the larger salmon. Of course they charged for the 6oz which I thought was pretty tacky since that wasn’t what she ordered but she didn’t get sick.
I had a good experience at this location. The manager oversaw the cooking of my salmon and made certain it was safe. They do have a dedicated fryer. The location st the west town mall is not very concerned or cautious with dietary restraints.
Decent gluten free menu which can be provided if asked for it. Servers are not very knowledgeable about celiac/gluten free. If you stick to the basics and look at their website prior to going you will be fine. I had a burger (no bun) and baked potato and did not get I’ll.
Good GF menu options, server specified there is a allergen specific fryer that can have items cooked in it to avoid cross contamination and the server was very cautious and knowledgeable and ensured to verify every part of my meal.