The downtown location does an amazing job including the chef coming to speak to you and serving your food. I have eaten at the Englewood location twice and the chef did not come speak to us on either occasion. The first visit, I was sick the next day. This visit, my food was placed in front of me with meatball and marinara sauce on my GF mashed potatoes, clearly contaminated. When the food was pointed out to the waitress the scoop of potatoes was replaced on the same plate of food. I cannot be certain if the rest of my meal was contaminated by the food from another plate that was obviously splashed onto my plate. My daughters meal (who also has celiac). Appeared to be fine. When we asked for her meal to be bagged to go separately, it was included with the other pasta dishes. Disappointed since we have had such amazing experiences at the downtown location!!!!