Maggie McFly's
$$ • Restaurant
Most Recent Reviews
Last week I Ordered from the gluten-free menu and was also informed by the server taking my order that the food was being prepared separately. I ended up ordering the fried pickles and the southern fried chicken meal. When I received the pickles, there were pieces of regular French fries there. I also ended up breaking out and had a huge headache after eating the entrée. I was sick for the whole week. The other location in Glastonbury was way better and practiced clean food handling, and the food quality was much better. I guess it was wrong for me to expect the same experience at a different location. People with Celiac disease, please beware!
Stared off so hopeful and excited! Huge gluten free menu, menu stating dedicate gluten free fryer. I ordered gluten free items and let my server know I had a gluten allergy. Food tasted great but within an hour I was extremely sick as if I ate straight gluten. I will never ever go back. It was too good to be true. Not celiac friendly. Overall rating negative 5 stars! They are better off not advertising gluten free.
Super sweet service, super careful about cross contamination... I didn't get sick because it wasn't gluten-free... but my fiancé (non gf) and I both woke up the next day throwing up so I think we got a minor bout of food poisoning. I also found a small piece of plastic in my mac and cheese. Management was super nice and apologetic, food tasted awesome... but I won't be going back.
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More Reviews
I’v been here 3 times and they messed up my meal all three times. I will say that the servers have all been great and very helpful BUT the kitchen is very careless when it comes to gluten free meals. The food tastes very good (once they get the correct meal to you) and there are a lot of great choices but I’m not sure I would go back due to all of the issues.
They have a good selection of food but the food doesn't taste good in my opinion. I had buffalo chicken as an appetizer. They used rice flour, it was plain & hard to chew. My main course was fried fish with asiago potatoes. The fish was fried with rice flour so the fish was also plain tasting & hard to chew. I also noticed that the rice flour is very filling as well so you get full quickly.
Normally service is better. The waitstaff is knowledgeable and kind with Celiac requests and make me feel at ease; however, the last few trips there have been damaging mistakes. The kitchen is aware and is working to fix the issues (dropped croutons in my meal one visit and the other two times were other food prep issues). They are extremely apologetic and working to fix the issue but use caution as they re-train their staff.
The waitress was knowledgeable of the menu and as soon as I mentioned the words gluten free she volunteered the info about fries and the dedicated fryer, options for buns and pastas etc. I ordered the gluten free beer battered chicken fingers with sweet potato fries, the waitress took extra precautions circling the GF on her note pad, the gluten free plate was marked clearly when it was brought out. The chicken fingers were fortunately not greasy, which was nice but the draw back was that they were VERY bland I couldn’t taste much at all, the fries were okay but soggy.
My lunch was great! I had their sweet potato fries and they are made in a designated gluten free frier. Our server was fabulous and made sure my meal was made perfect for me. Great service
In the past Maggie’s used to be great, but it seems that they may have changed management. My food used to come out with a little “gluten free” flag but it didn’t this last time, when I asked if they used a shared fryer they said that “the food should be safe.” The waiter didn’t seem too experienced about gluten free food, and I’m not feeling great today.
Last time I went they put my GF burger and fries on a wooden plate. I haven’t been back. There are better options in town.
I've gotten sick after eating there, as recently as a month ago, despite them assuring me they were working to prevent contamination.
Last time I went here, I got glutened. They used to be so careful with my food, but lately with management changes, things have gone downhill. Would not recommend going here...best to go down the street to Evergreen Walk where they have multiple restaurants safe for Celiacs
Very allergy friendly and knowledgeable staff! Good food too
So many gluten free options. The GF bun was great and I had a tasty sandwich and fries with no issues at all.
They claim to have gluten-free options on the menu but don't count on them being there all the time. Three times over the last six months they have been out of their gluten-free buns and sandwich bread. That eliminates a lot of the items on their menu.
Follow up 2/10/18 ---- manager has said they would order extra GF buns, and they have been in stock the past 3 visits. Their GF hamburger bun has cheese in it and is the best I have found. The fries are cooked in a dedicated GF frier.
Totally messed up the order multiple times. They brought me a regular pizza when I requested gluten-free. Twice. Not that I asked twice, I mean they did it twice. Go to Harry's in Glastonbury instead.
Fantastic first experience. Went last night, server very knowledgeable about celiac and gluten free. Recommended some items, mentioned they had a dedicated fryer. Everything is pretty clear on the menu.
When I asked for a separate ketchup (one on table was a twist top which can be contaminated), they apologized and thanked me for educating them on things that could be cross-contaminated that they haven't thought about. Went in the back to get me ketchup out of a brand new tub. Not an inconvenience at all to me, but server and manager apologized and gave me 20% off my bill and a gift card for next time. Will definitely return!!!
The first time was excellent but unfortunately my past experiences have not been the same. Pro- HUGE gf menu Con- past two times I experienced negative side effects of cross contamination. I am not rushing back.
Maggie McFlies is awesome for understanding what "gluten" is. They will bring out a GF menu, and walk you through what is and isn't gluten free. They will clean off the grill for you and have a frier for GF French fries. This place is the best!
They do have a large menu, but the food is generally underwhelming. Nothing seems to be particularly stand-out. Additionally, take care to double check your meals. I ordered a gluten free sandwich, and it was brought to me with fried onion bits which were by no means gluten-free. Unfortunately I didn't notice until I was more than halfway through the sandwich. They handled it decently, comped my meal, plenty of apologies all around, but that doesn't really make up for a night at home, sick. Overall, they have a large selection, it's a convenient location, but the food is generally underwhelming.
Large gluten free menu. Many choices and potential substitutions. They need more desserts on the menu, but overall lots of choices. Have eaten here three times, but tonight I got glutened. I didn't even make it out the door and the cramps started. Not sure if it was because they were crowded. I did identify myself as having celiac.
I always get excited when a restaurant offers Gf appetizers. I was worried because I read a review for another location that said they use one fryer, but it clearly states in this location on the menu & I confirmed w manager that they do have a dedicated Gf fryer. The menu is overwhelming but has a lot of gf options. I only ordered potato skins and they are huge! See pic.
Reviews of this Chain
So so many gluten free options and the staff is so educated!!! Dedicated fryer and all!! Couldn’t recommend more!
The waitress was knowledgeable about celiac disease, and the restaurant offers extensive gluten-free menu options. However, I noticed some cleanliness issues, such as greasy menus and an unusual smell, and many different servers (different from who took our order) which made me concerned about potential cross-contamination. Additionally, the food quality and temperature could be improved. Food was not hot on arrival to the table.
Safe food, expansive GF menu
Ok, so, I did not eat dinner. BUT I did get the “choc full o’ chips” dessert…..oh goodness gracious what a literal gift from God. A WARM I TELL YOU WARM CUPCAKE, moist and warm and delicious….with frosting and a chocolate chip cookie on top of the frosting which had chocolate chips in it….I am 32, I was diagnosed with Celiac when I was 19, I do not remember the last time I had a gluten free WARM dessert food….I am blown away. I told them I was celiac, and my waitress was incredibly careful. So so so delicious. I am honestly still reeling. I did not feel even the slightest bit sick. Please get this at some point.
