We ate at McAlister's for lunch. My 2 yr old daughter has celiac disease. We shared the loaded nachos. They were delicious and a large portion. The boy who rang us up was very nice. I had read up on what was gf on their menu but he double-checked to make sure. I also requested a glove change and he put it in the computer and then went back to the kitchen area to make sure my meal would be prepared properly. We will definitely choose McAlister's again. There art a lot of gf options with salads, loaded potatoes, and nachos.
The food is really good and the employees are nice.
(Celiac) NEVER had a bad experience or a problem after eating here. A go-to when time is tight bc right down the street. Many GF options and have always been open to helping me. Believe all lunchmeat is Gf. Chili is GF and great on potato (Spud ole) GF bread for sandwiches tastes good. Chips available. Safe win for me.
The GF bread is ok. When we went the staff was not aware about how to handle the GF orders or what sauces were ok to order. Bread is toasted on shared toasted. Sometimes they will but foil over it to protect the bread but sonetimes they don't. Last time here manager informed me when they are busy they cannot guarantee that they can accommodate special instructions on orders. Wasnt happy to be told after we ordered but i understand that when busy they dont want to make promises they can keep. We will not return and do not reccomend foe celiac.
Great experience! The kid who took our order who was probably only 18 was able to give us clear information on what was and wasn't gluten free. He was able to modify the kids menu and put it on gluten free bread. He had them change gloves and the whole experience was fantastic. I felt very safe eating there and none of us got sick. I have Celiac Disease and so do my 3 children and we all are fine!
Great sandwich! Gluten free bread. Got a club. Also dairy free. So far had no reaction. We will see.
Food quality is typical for a chain, but it is nice to have options there and they have a list of GF menu items on the counter.
I have eaten sandwiches here safely, but be sure to ask for the mayo and mustard in single-serve packets! If I hadn't brought this up, they were going to make my sandwich dipping into the regular sandwich mayonnaise... A surefire way to get glutened. Very friendly staff and good food. Just be super upfront about your celiac!
They offer a gluten free bread substitute. My sister and I both have celiac, and we are pretty sensitive and we have never had problems eating here. They do good with keeping food safe for you. Make sure you tell them to change gloves, and if you are getting bread toasted make sure they have it covered in tinfoil or don’t toast it. They have a menu and on it you can find the gluten free marks.
Has "gluten sensitive" options, but not many, and the workers were not very aware of Celiac Disease or cross contamination. I asked if the chicken had seasoning on it and they said yes but didn't know what because it comes pre-cooked and seasoned and they just warm it up. I did, however, feel safe eating a baked potato with bacon. So it's doable, but I wouldn't call it Celiac friendly with the pre-packaged food and no claims of gluten free.
Had great gluten free bread! I think it was Udis brand. Staff was very nice and the sandwich was very good.
I had the most delicious gluten free sandwich that I think I’ve ever had. The staff seemed knowledgeable and they confirmed with me that it was an allergy not a preference. I cannot promise that it is 100% dedicated gluten free but simply offering gluten free bread is enough for me!!
they used to be ok, but recently their food has caused me quite a bit of pain.
I’ve eaten at this location 2x in the past 6 months. First time was suspicious but wasn’t certain of correlation. Tonight unmistakably was glutened by a GF Turkey bacon sandwich and potato salad. Was very clear about allergy but I guess they just can’t keep it from cross-contamination. Disappointing. *great service, though*
This location has no gluten free options. None of the staff or management were aware that other locations carry gluten free bread. The manager made it seem like we were inconveniencing him, even just asking about it. I Would give zero stars if possible. Thankfully Jason’s Deli and Block Gourmet are not too far away.
I don’t trust this place. The staff has no idea about anything and just looking in to the kitchen I have a feeling there’s a lot of cross-contamination . I went ahead and ordered from their gf listings on their website. We shall see.