Review of McAlister's Deli

9140 Rockville Road, Indianapolis IN 46234

Overall Rating

Review


I have celiac. When you order a sandwich, you MUST explain to them you have a severe allergy and to change their gloves and avoid cross contamination. A lot of people do not think about toasters, and the staff is not actively trained in allergy protocol. They do not have a designated toaster. A manager informed me to not order my sandwiches toasted. So, if you have a severe allergy, I recommend ordering your sandwich hot but NOT toasted. It is very apparent when it is toasted because you will see the lines on the bread. I have eaten here numerous times with no issue, and the staff is always extremely willing to help. I am very sensitive to gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
Updated 3 years ago

Celiac