McAlister's Deli

3 recent ratings
$ • Deli
Reported to have a gluten-free menu
100% of 2 votes say it's celiac friendly
9140 Rockville Road, Indianapolis IN 46234

Top Reviews


Celiac

Overall Rating

Review


I have celiac. When you order a sandwich, you MUST explain to them you have a severe allergy and to change their gloves and avoid cross contamination. A lot of people do not think about toasters, and the staff is not actively trained in allergy protocol. They do not have a designated toaster. A manager informed me to not order my sandwiches toasted. So, if you have a severe allergy, I recommend ordering your sandwich hot but NOT toasted. It is very apparent when it is toasted because you will see the lines on the bread. I have eaten here numerous times with no issue, and the staff is always extremely willing to help. I am very sensitive to gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
Updated 6 months ago read full review

Celiac

Overall Rating

Review


If you are Celiac be careful. The sandwich was delicious but I have been sick since I ate there.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Pretty limited menu, typically just get a baked potato. Staff is always friendly and accommodating.

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu

Categories

  • Deli
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


Gluten free bread is now available!😊😊😊

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


Excellent salads! I don't worry about GF bread because like G bread it is often made from fake stuff.

Real People Get Real Healthy Real Fast When They Eat REAL FOOD!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Unless you want a baked potato, don't bother! A deli with no gluten free bread or options.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


http://m.nutritionix.com/mcalisters-deli/menu/special-diets/premium/ for the complete allergen menu

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Staff was knowledgeable and let me look at their allergy book to see what was safe. I ordered a Chipotle Chicken Spud and a side salad. Success! I enjoyed it so much, I went back for another about a week later. 🤗

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating

Overall Rating

Review


McAlisters will substitute gluten free bread for any sandwich on their menu. I got the chicken salad sandwich, and it was very good!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We have yet to have any issues with ANY McAlisters location in helping our 2 girls who have celiacs.

We just are sure to ask for no cookie at all to be given to the kids to prevent accidental cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I've been gluten free for 15 years and the lady taking our order was the least pleasant person I've ever encountered. I was happy to see they had some items I felt I could eat but after my encounter with her I ordered a tea and fruit. Didn't even attempt the potato. I said I was celiac/ gluten allergy. She doesn't say a word to me, turns around grabs the allergy menu and says "I'm not a doctor" I looked at my coworker thinking I was going crazy at how rude she was being. I tried being ever more polite thinking I had done or said something to ask if there was anything they needed to do in the back for gluten she just reiterated that she wasn't a doctor. My coworker actually took over from there and told her how rude she was. Etc. It was mind boggling. Anyway, food might be great but I was unable to find out anything and wasn't in the mood to talk to a manager. She left me with a terrible first impression that they clearly do not understand and I wasn't about to risk eating anything.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Not celiac

Overall Rating

Review


I really like to eat here. I have so many choices while choosing sandwiches with their gf bread. They have terrific, fresh salads and baked potatoes too! My favorite meal is avocado BLT on gf bread with potato salad.

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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