Review of McAlister's Deli

1645 Reservoir Street Ste. 185, Harrisonburg VA 22801

Overall Rating

Review


This location only had an allergen list when I asked for the menu. (though I later found a gluten sensitive menu on their website.) I was told that they had gluten free bread and they could make any sandwich with it. I was given the allergen list when I asked if any soups were gluten free. I was feeling very rushed to order as you order at the register and there were others behind me in line. I was not really thinking and ordered an open face sandwich on gluten free bread that had gravy on it. (obviously, I know gravy isn't gluten free, but as I said I wasn't thinking and was feeling rushed to order.) No one knew or mentioned about the gluten in the gravy being poured over the gluten free bread. When food was delivered, I realized what a huge mistake I had made, but also knew that is what I ordered, so it really wasn't their fault. As I am not celiac, I decided to eat it and suffer rather than waste my money and time and food. Again, I am aware that it is my fault that I got "glutened" but clearly the staff is not aware of the needs of those who cannot eat gluten. (Still giving 3 stars as there is gluten free bread, and it was decent. but definitely not celiac friendly.)

Celiac friendly?

No

Updated 8 years ago