100% of 4 votes say it's celiac friendly
3784 Parkway
Ste. 103, Pigeon Forge TN 37863

Top Reviews


Celiac

Overall Rating

Review


They ran out of gluten free bread. Ended up getting a potato which they also offer gluten free. Service was pretty good but they did seem to be a little overwhelmed by the number of people. Food was good overall and so far not sick which of course is the big thing.

If I feel bad tomorrow I'll update this.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
Updated 1 month ago read full review

Celiac

Overall Rating

Review


My family and I frequent McAlister’s Delis a lot, and are always extremely pleased with food and service. However, this location was a disappointment from the time our order was taken. Zack took our order and acted like he was completely put out to do so. I brushed it off and went on. When our order was brought out a couple of orders were wrong. Zack was extremely rude and he acted like it was our fault they messed the order up. We did ask for the order to be corrected, and he reluctantly agreed to fix it. Two of our sandwiches were brought out with no sauce. Evidently, they ran out and didn’t care to inform us or offer any other option for condiments, which was frustrating. To top it off, there were two hairs in our food. I discussed these issues with the manager, Debbie, who was very polite and apologetic. She did address the issue and gave some VIP cards for complementary meals, which I appreciated. However, those meal vouchers will not be used at this location. At least they did get the Gluten free orders correct and no one got sick, and I appreciate that the most.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Celiac

Overall Rating

Review


I’d like to preface this by saying we eat at our local Mcallister’s all the time and it is excellent. Maybe that’s why we were so disappointed in our order from this location. We got two different baked potatoes to go and the toppings were minuscule compared to the potato. They didn’t include any butter, sour cream, plastic ware or salt and pepper. By the time we got back to our hotel and discovered everything we were missing the entire meal felt like a waste. The food that we did eat didn’t cause any allergic reactions but the experience was a total bummer.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Gluten Free Menu

Categories

  • Deli
  • Healthy
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free at McAlister's Deli
Grilled chicken potato. Ok, but lacked seasoning.
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


I would’ve taken a picture but it was so good that it disappeared too fast! Absolutely love this place, I got the grilled chicken club on GF bread and it was delicious and affordable. Will definitely be returning and recommend it to everyone!

Celiac friendly?

Yes

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


I had a Reuben sandwich on gf bread and potato salad. It was very delicious. Lots of options available.

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Enjoyed the pick 2 with veggie chili and a half spud.

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


GF bread options. Hubby and kid did NOT get sick

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Excellent service and delicious! Our toddler daughter is gluten and dairy sensitive. They had a "sporadical" item on their menu, the Autumn Squash, which didn't show up in their in-house allergen list. They admitted that they did not know and directed us to the online list. We appreciate that they were willing to be honest and make something up. In the end, we ordered veggie chili and they gave us some GF bread for free. We considered toasting it but the manager commented that they don't have a dedicated GF toaster. So nice!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Had gluten free bread club sandwich. Asked that they change gloves. Delicious.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Not very knowledgeable about gluten but yummy options if you search the allergen list. Excellent salads!

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


the potatoes are HUGE and more than enough for dinner. the staff is incredibly friendly.

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


They don't have a GF menu but they have an allergy list. They have lunch items that are naturally GF, I had a grilled chicken baked potato. It was ok but lacked seasoning. They do not have GF bread or wraps. Overall, I ate but I was disappointed.

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


McAlisters will substitute gluten free bread for any sandwich on their menu. I got the chicken salad sandwich, and it was very good!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We have yet to have any issues with ANY McAlisters location in helping our 2 girls who have celiacs.

We just are sure to ask for no cookie at all to be given to the kids to prevent accidental cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I've been gluten free for 15 years and the lady taking our order was the least pleasant person I've ever encountered. I was happy to see they had some items I felt I could eat but after my encounter with her I ordered a tea and fruit. Didn't even attempt the potato. I said I was celiac/ gluten allergy. She doesn't say a word to me, turns around grabs the allergy menu and says "I'm not a doctor" I looked at my coworker thinking I was going crazy at how rude she was being. I tried being ever more polite thinking I had done or said something to ask if there was anything they needed to do in the back for gluten she just reiterated that she wasn't a doctor. My coworker actually took over from there and told her how rude she was. Etc. It was mind boggling. Anyway, food might be great but I was unable to find out anything and wasn't in the mood to talk to a manager. She left me with a terrible first impression that they clearly do not understand and I wasn't about to risk eating anything.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Not celiac

Overall Rating

Review


I really like to eat here. I have so many choices while choosing sandwiches with their gf bread. They have terrific, fresh salads and baked potatoes too! My favorite meal is avocado BLT on gf bread with potato salad.

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Delicious! GF sandwiches are always a treat!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info