The waiter was very knowledgeable and knew exactly what to do to prevent cross contamination. My so said the pizza was very good. He usually is a light eater but he ate 4 slices.
I've a few good experiences here, and recently 2 bad ones. I'm very sensitive and have gotten sick ordering gluten free pizza the last 2 times (Jan and Feb 2017) I won't be going back.
This place is outstanding. Visiting from out of state, my girlfriend has celiac. One mention of celiac and our server was right on top of it. She did not wait for us to ask the usual question, she immediately told us everything a person with celiac wants to hear when trying to find a place in public to eat.
Food is awesome, service is usually awesome too!!! One of the few places I can get dairy free and gluten free!!
The food was pretty decent. I've had better gluten free pizza crust before. When I went there, the waiter wasn't really willing to accommodate to my food allergy when I asked for substitutes. I also thought it was strange that the only thing on their menu for gluten free was pizza. It would be nicer if they had a little more diversity for gluten free on their menu. The service was pleasant through, I might go back in the future.
My husband is Gluten-free and this pizza was delicious. Toppings were yummy, crust was perfect, etc. We watched through the window at the bar area and didn't see any cross contamination, but we were distracted a bit, so can't be 100% sure. Hubby didn't have any upset tummy the next few hours/days, so we give it 5 stars! Also, our bill was only around $18 for the pizza with a few toppings and a soft drink, so not sure what the fuss is about the price. For a delicious gluten-free pizza we thought that was awesome!
So far it is the best GF pizza I ate in Greensboro. It is a little pricey but was worth it if you consider that being GF limits your options of going out for dinner. We manage to get our price down by purchasing groupons when they have them. Had no stomach issue, perfect experience for me.
Everything about this experience was bad. The prices are outrageous. I paid $40 for two GF pizzas that combined barely had enough toppings to cover one pizza. But that is the least of my concerns, heck, a loaf of Udi GF bread is about $6. I watched as the guy in the back that is supposed to be making the GF pizzas in a "clean" place take out trays of frozen regular dough. He was wearing gloves but he touched every ball to unstick them from the trays. Then left the stacked trays about two feet away from the processing table designated for GF pizzas. He left the same gloves on and the same apron on when he pulled my pizzas out, put them on the table next to the stacked trays, cut and boxed them. When I confronted the manager she rudely informed me that they are properly trained on how to handle gluten free products. Well, guess what happened when I got home and ate half of one of the pizzas last night. I got an awful stomach ache, struggled to sleep through the night, and woke up today feeling like my insides are flipping. Now I paid way too much for pizza I can't even eat. Save yourself the money and pain and just buy an Udi's pizza crust, and make your own pizza at home. That's the only way to ensure there's no contamination.
it is so nice to be able to sit down and have pizza and a beer
I ate here on Friday for lunch. I let them know I’m celiac and the waiter assured me they were very familiar with CC protocol etc. my stomach started hurting within 1/2 hour of eating :( I am pretty non-symptomatic usually so was surprised that i felt this way right after eating the pizza. Seems their procedures weren’t safe enough 😢
We ordered two gf pizzas. When the order came up our waitress told us the kitchen suspected cross contamination. She apologized and said they were making new pizzas. The manager offered to comp an appetizer. The pizzas were great and the server was on top of it all.
I have ordered from Mellow Mushroom several times. The first time I ate their pizza, I became ill (about a year ago). Since I have had much improved experiences. I do well with their white pizza. I try to stay away from meat choices other than Pepperoni. They do not guarantee Celiac safe food.
GF pizza looked amazing, but it turned out the crust had a burnt flavor to it and it was very dark. Everyone knows GF crust are temperamental and very easy to burn. When I mentioned to the server that it looked fabulous but it was a bit burnt they immediately made me a new one and assured me they wanted me to have a perfect Pizza today. I'm incredibly psyched! Manager Matt did an awesome job as did server Justin. Kudos. Highly recommend...!
I didn’t get sick, and I usually absolutely love Mellow Mushroom for gluten free pizza, but this location was mediocre at best. The food was gross, and service was okayish (for some reason we had 3 different servers, and I think the first might have been drunk????) I love Mellow Mushroom and had never had a bad experience before this one. Would recommend the chain, but definitely not this location. There’s a good gluten free bakery (Rise) literally one minute away—go there instead.
Nice people, nice menu and healthier choices than most, unfortunately the guys behind the counter who prepare the pizzas DO NOT ALWAYS FOLLOW PROCEDURE given them by the company to insure gluten free. Eaten the pizza several times, but last time I got sick, and if you’re allergic to gluten like I am, you know when you’ve been burned. Managers are unable to make sure workers use the process in place. Eat at your own risk.
This was my first visit here and my first time using my Nima Sensor. I spoke with the server about their preparation practices, which seemed excellent. I ordered the Mighty Meaty GF pie. I tried to gather a sample for the Nima that had a majority of the ingredients. Nima found no gluten. The pizza was excellent and I had no I'll effects afterwards. This seems to be a very safe place for celiac. I will return.
They grill the buns on the same flat iron as the burgers, so if they’re out of GF dough, you’re pretty much out of luck. They do have Angry Orchard cider on tap though.
Ordered the gf pizza, which was delicious, but whomever handled the pizza was not very careful with contamination. I got sick the next day. I was so disappointed because I loved this place before my diagnosis and was hoping to enjoy it again. Not this time.
They have less topping options for the GF pizza. Garlic is listed in the menu as a non GF option as some other toppings which it was a bummer. Also, the crust was hard and didn't taste much like anything, it was just dry. Good news is I didn't get sick! They do have a dedicated side in the kitchen just for GF food preparation, I was informed. But unfortunately not a good tasting GF pizza.
Was my favorite until they decided to nix the plans for the one in Hendersonville, TN (just a few miles from downtown Nashville) to build a second in Nashville. When there was only one in Nashville, I dealt with walking 1/2 mile from parking to restaurant, expensive prices (gladly paid to have servers and cooks trained about celiac disease), and driving over 20 miles to get to that location. Will never eat at Mellow Mushroom again. Recently in Destin, FL. Drove to Ciao Bella (excellent food) rather than set foot inside another Mellow Mushroom. Would always eat at the one in Bowling Green when we were there, Gatlinburg when we were there, etc. Many people were disappointed when they decided not to build in Hendersonville. It's all about the $$$. More money to be made in downtown Nashville than a few miles out in another city of only 60,000 people. One star because it is the least I can give.
As of August 1, 2017, all locations changed the size of their GF pizzas. The ONLY size you can order now is a very small personal pizza - what I would describe as a kid's pizza. Despite this change, my pizza was nearly $16, plus an additional $4 for vegan cheese. Although the pizza is tasty, I don't know anyone who would be ok paying these prices for a teeny tiny pizza. Very disappointing.
The chef has sat down with me several times to tell me about potential cross contamination and offer me alternatives. I think in both instances I have tried to order the Cobb salad and he came to tell me the bacon and chicken are on a glutened cooking surface. Seriously appreciate the attentiveness to this!!!
They do have gf pizza (udi's) and separate place for prepping, however the pizza was dry, tough and over cooked. I have only been there once, so maybe my review isn't fair. I thought it was way too expensive and over-all not worth going back to. I have been told bu others that the salads are very good and gf friendly.
The staff was incredibly helpful in making me a pizza I could eat. The menu is labeled and the staff was willing to go to the kitchen and verify what ingredients could be prepared in the back vs. on the line. When there were ingredients that were not prepped in the gf area, staff was great at substituting and making me a delicious pizza. They've changed the sizing/pricing, so the pizza is smaller than it used to be, but it is also priced at the small price + $2- a better option when just 1-2 people need gf. Would definitely return.
I love their gf df pizza!! I get as often as possible and they are super clean so I've never gotten sick from them.
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