Mellow Mushroom

3 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

19333 Detroit Road
Rocky River, OH 44116

Most Recent Reviews


Overall Rating

Review


Waitress brought out order, looked "weird" to me. I asked if it was for sure gluten free, she stated "yes". Ate a slice, came back 5 minutes later saying she brought us the wrong pizza from the back. Needless to say, I'm extremely sick a few hours later and won't be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 8 months ago read full review

Gluten Sensitive

Overall Rating

Review


Good GF pie; crust, sauce, and toppings were good and better than most.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I like this chain and have eaten at many locations, this was my first experience at this location. I explained that I have Celiac and a Dairy Allergy. The server took my order and communicated with the Kitchen. The rest of my party received their pizza first.

The waitress and manager came to my table to tell me that there was an accident in the kitchen and that they would remake it. This care and caution is worth the wait x3 times over. Not getting sick? I'll wait all evening. I didn't have to send it back myself? They proved they are knowledgable and will hold themselves accountable.

My pizza came out safe and I had an amazing birthday dinner with my friends. I did not feel any cross contamination after eating. The vegan cheese was very good and they took good care of my vegan friend. They took my allergy very seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
  • Good with other allergies
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Food is good, seemed to avoid cross contamination, but the absolute slowest service. Even take out is double the time you are told. Be prepared to spend hours waiting!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


Not safe for Celiac. EVERY TIME I’ve eaten here I have ended up having a very negative body reaction. Cross contamination is extremely high and I do not feel proper safety measures are taken even after informing the waiter/waitress of the severity of my concerns about food safety.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


Pizza was ok. Crust was cardboard like. It is safe but there's definitely better gf pizza options out there. Angelo's in Lakewood now has gf pizza, cooked and made separately and so does pelicanos in rocky river.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Yummy gluten free pizza. Great care to avoid cross-contamination. Will definitely go back!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Ordered a mighty meaty gluten free and tested it with a nima sensor. I came back gluten free. They have a dedicated kitchen space and oven for gf pizzas. I highly recommend it!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Fantastic gf pizza that's prepared in a separate area. Highly recommended!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Awesome pizza. Went with the gourmet white. Asked about their process and they assured me the have a separate oven used for GF and handled with all different utensils etc for safety. I would definitely recommend trying out this place. It's my new favorite pizza place!

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great GF pizza - my favorite is the House Special. Cool atmosphere too!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The best GF pizza I have had other than in Italy. Knowledgeable waitress. Nice atmosphere.

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great GF pizza baked in entirely separate area.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Awesome Mighty Meaty GF pizza. Crust was thin and crispy, just like I like it! Dedicated area for prepping/preparing.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


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Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Asymptomatic Celiac

Overall Rating

Review


Mellow Mushroom is a franchise pizza chain with ~170 restaurants. The one we visited in Virginia Beach is on 33rd street pretty much on the beach. Nice. They have a dedicated gluten free space in the kitchen as well as a separate oven. Staff was knowledgeable. They offer 4 10" pizzas gluten free. Pretty much the 4 options you'd think they'd be. I had the Meaty Mighty with too much meat and it came on a metal plate, which is a handy way to keep pizzas from picking up any flour elsewhere in the kitchen. Pizza crust was OK, but I haven't found any good gf pizza crust yet, and so was the pizza. My wife enjoyed her gluttony bruscetta and pizza. I felt comfortable that they were giving it a serious try, even though it's hard to imagine pizza places ever being perfectly gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Review


Great gluten free pizza, especially from a chain. They only have a few pizzas that can be made certified gluten free in an area with separate toppings from the non-gf pizzas.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They offer a gluten free crust and many pizzas can be made gluten free. Server was very nice and knowledgeable. They claim that they take precautions to to ensure there is no cross contamination. The pizza was delicious and I felt very comfortable eating there! Overall 10/10 experience and I will be returning!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Terrible. I’ve eaten at many Mellow Mushrooms, they are a family fav for us celiacs but today my daughter and I are both ill after eating that this location last night. Such a shame…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

More Info