I like this chain and have eaten at many locations, this was my first experience at this location. I explained that I have Celiac and a Dairy Allergy. The server took my order and communicated with the Kitchen. The rest of my party received their pizza first.
The waitress and manager came to my table to tell me that there was an accident in the kitchen and that they would remake it. This care and caution is worth the wait x3 times over. Not getting sick? I'll wait all evening. I didn't have to send it back myself? They proved they are knowledgable and will hold themselves accountable.
My pizza came out safe and I had an amazing birthday dinner with my friends. I did not feel any cross contamination after eating. The vegan cheese was very good and they took good care of my vegan friend. They took my allergy very seriously.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent