The staff makes you comfortable that you food is safe. BBQ is delicious and only one sauce is off limits.
We visited this location twice while in Canton. Both times were impressive. My son, who has Celiac Disease, felt completely comfortable eating there and had no issues afterward. The GF choices were plentiful and even included fries! He loved his meal and wishes we had a Mission BBQ close to home!
I’ve eaten here numerous times and have only had positive experiences. The staff was helpful in directing me to safe foods and sauces. And I love the food and atmosphere.
First found Mission BBQ in Nashville. Then discovered Parma, OH and Canton, OH and every meal has been wonderful! They are very accommodating with great food and friendly staff.
I had the most wonderful experience here last evening. This was my second time eating here, and they are very careful with your gf order, making sure to change gloves, etc. On my first visit, I ordered ribs, which were delicious, but I was afraid to try the sauces that are kept at each table, which are almost all gf, because of the cross contamination risk. Last night I ordered chicken, and the manager told me that I could have any of the sauces except the Texas twang, and I explained that no, none of the sauces are safe for me because of the cc that occurs when people might touch the sauce bottle to the buns of their sandwiches. He said that he had never thought about that before, but yes I was right this was not safe for celiacs. He said that he would bring this problem up to his general manager. He then had new clean bottles filled with the sauces that are gf brought out to our table! I was so happy and tried all of them! This made my dining experience so much better, because they were delicious and I felt safe eating them. Best of all, I did not get sick either time I have eaten here, not even a little tummy ache 😁.
Gf menu, great food. they have a separate fryer for French fries.
Amazing Staff that was very knowledgeable, and kept my gluten-free food on a separate cutting board.
Good food, good service, very friendly staff!
Really great bbq! I had the brisket and it was amazing! Dedicated gf fryer and most of the sauces are safe.
Their gf menu is online and from what I can tell is most of their regular menu (not Mac & cheese and a few other items). The meats were so good & tender. We tried the brisket (lean), pulled pork and pulled chicken, fries and baked beans. The sauces in the table are gf. Any questions, check online. It’s a casual, quick service restaurant (order at the counter and sit).
We forgot to mention my daughter was celiac and we just removed the cornbread from her try. The staff member who helped carry food back to the table asked if she was gluten-free. She got my daughter new pulled pork that wouldn't have been contaminated by any crumbs. Excellent service and sensitivity to my daughter's needs!
Delicious food! Our cashier double checked everything for us to be sure of what was safe and what wasn't. The fries were fabulous as were the baby back ribs and pulled chicken. We did not need to add barbecue sauce to any of the meat, so I didn't inquire about the sauce being GF. They definitely seemed to be in the know about needs for someone with celiac. Our cashier thanked us for being patient with her at the end of the transaction because she wanted to double check things for me. We thanked HER for her patience with us because that doesn't always happen.
This place is a must go for celiac’s( I am very sensitive) , the manager asked me if I had been there before and I said I haven’t. She broke down each sauce (5/6 of them are gluten free) and explained their process of making the food and everything is made fresh every morning. Awesome gluten free menu to pick from, I ordered brisket and fries and I haven’t been able to find a trust worthy bar b q place in about a year. I highly recommend this place to any celiacs as well as people who are not sensitive to wheat or gluten.
Ordered off of the gluten free menu. Cashier was aware I was gluten free. I ordered the salmon and baked beans with brisket (I'll write another review if I get sick) The meal came out with CORNBREAD on the plate. I don't understand how a place can have a gluten free menu and let cornbread appear on the plate.
All I can say is amazing! Only thing in fryer are the fries so they are GF! Told the cashier I had a gluten allergy and he immediately went to work telling me what I could have and told the back worker that a GF order was coming up and they switched gloves! Seriously some of the best brisket I’ve ever had!! A must to come to if your in Ft Myers
Great food, friendly staff, and fun atmosphere. The staff is very know, and made good suggestions.
Had dinner last night with friends. Mentioned to the mgr I had Celiac Disease and he knew exactly what to do. He said they had protocols in place and they followed them without question. They have a dedicated fryer, so their homemade fries were wonderful! The mgr also explained which BBQ sauce to avoid and any other concerns. All our meals were terrific. I even over ordered for leftovers. What a great find, which is safe and delicious. Highly recommended!!
Wow! What a gem! I have gluten and dairy allergies. We were on vacation and I cannot recommend this place enough. The staff was knowledgeable and extremely friendly. And the food was excellent. They had gluten and diet free sauces but the ribs I had fell off the bone and the rub was delicious. If you stop here, you won’t be disappointed.
Okay, I LOVE this chain and what they offer us, but if you choose this branch you need to watch prep like a hawk. No glove change, they put cornbread in with the meal and say “it doesn’t matter because it’s wrapped in tinfoil” (so you changed gloves between touching the bread and wrapping it? sure.) and twice I’ve had to stand there like I did something wrong as annoyed cooks re-prep my meal. It’s the most convenient location for me, but now I don’t want to go back.
Staff was very knowledgeable about celiacs disease and took the necessary precautions. Alerted kitchen about my order immediately and after. “Pun?” The kitchen guy made sure my order was correct and used a safe cutting board for my brisket... so far so good. Will update later if I get sick! Otherwise 5 stars!!!! We will be back!
The food is great and they are really good about gf- I have eaten here multiple times and never gotten glutened. They also have a dedicated fryer and do fries well too! The only thing they could do better is to have individually-wrapped gf buns like chick fil a does, so I don’t have to bring my own bun!
If you are very sensitive it would be good to watch closely- the guy cutting up the meat and making sandwiches didn’t change gloves at first for my gf order and I had to call them on it. The cashier also didn’t call out to the kitchen that the order was gf like the one in Richmond always does. Great food though, and love being able to get gf fries!
Had a comprehensive gf menu and staff were friendly and knowledgeable
When you get to the counter you can ask for a gluten free menu or you can check it out on their website. A lot of the menu can be prepared gf and all the sauces, but the Texas Twang, are gluten free. Great food and very friendly workers who appeared to take cross contamination seriously. I feel safe eating here at a person with Celiac.
The staff was very knowledgeable about their gluten free options. My order was coded as “gluten free” and kitchen staff took proper precautions to ensure there was no risk for cross contamination, and explained their procedures to me before I got my food. We had never been here before and the staff was very welcoming, answered all of our questions, and went the extra mile. Love the message they send and all that this company stands for, in addition to the fact that they are so accommodating. This location was very clean and staff actually offered samples and helped us clean our table. We will definitely be back!
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11:30 am - 8 pm