While we have eaten at Mod safely before, it is no longer safe. We asked for a full refund refund because we couldn’t eat what they prepared. They did refund our money without argument but no apology.
We had to tell them to use red sauce from the squeeze bottle. She replied, “I’ve never done that before.”
When the pizzas went in the fire oven, the pizzas were taken off the metal tray and set directly on the oven’s surface where all pizzas touch. We asked why the tray wasn’t used and the response was, “oh we can’t do that man. We have never done that before because we can’t put the metal in the oven.”
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
This was about 16 months ago - They cook it in the same oven with the other pizzas. A regular pizza was next to mine. They didn’t change gloves and seemed annoyed when asked. It tasted fine but I got very ill from it.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
They have a “gluten friendly” pizza aka not celiac safe because it goes into the same oven. They do change their gloves and have a new tray for the pizza. They pizza is good and filling. I enjoyed it.
A celiac nightmare. Tried once and got very sick. There are no precautions in place to prevent cross contamination. I recommend avoiding at all costs.
— Gluten-free items are marked on the main menu
After traveling for 12 hours, I needed a quick yet safe place close to my hotel to eat. I avoided pizza since they only have 1 oven and I had concerns about cross contamination. They have a few different salad options and all the dressings were gluten free. I was easily able to add on extra protein. Vegan cheese options also available. I know as celiac that it's tiring to always need to eat the salad option, but it worked for me today.
— Not very
— Some
— Good
This location will not take the proper precautions for a celiac. They refused to cook my pizza on a piece of foil, which other locations accommodate without question. Absolutely do not recommend for someone with celiac or a high sensitivity.
— Not at all
— No gluten-free information on the menu
This location will not take the proper precautions for a celiac. They refused to cook my pizza on a piece of foil, which other locations accommodate without question. While the staff were friendly, they claim their district manager does not allow them to cook their pizza on foil. Absolutely do not recommend for someone with celiac or a high sensitivity.
— Not at all
— No gluten-free information on the menu
They have decent crust and unlimited toppings but make sure to ask for special utensils and tray, there is cross contamination so I had to be stern to ask for clean utensils, the other reno location was more precautious!
— Somewhat
— Good