MOD Pizza
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Most Recent Reviews
They offered gluten friendly crust. However they immediately used the same sauce utensil with flour on it to apply the sauce. When I asked about I got a blank stare. We ended up not getting it as it was really risky.
The workers seemed to genuinely not care.
Food wasn’t good, service was barely mediocre, and they used a shared oven. The one good thing I can say is they had vegan and dairy free options. It’s was also pricey for pizza.
I didn’t order because while I was in line I saw them completely ignoring utensils and using their hands (they were gloved) they would touch pizza dough/crotons and then use their hands to touch toppings and stuff - been to a lot of mods and they have never done that before
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We were in line at this Mod location today and so excited—our Mod closed at the start of Covid. However after watching the pizza maker use her hands in every topping container (despite their being a utensil there) after handling crusts and croutons, we left. Sadly.
The gf crust is really good and I appreciate the care taken with my order.
There gluten free crust is delicious and there is no upcharge.
Reviews of this Chain
They use the same toppings as well as the same pans without washing in between. There's an extreme amount of cross contamination. They do have a gluten "friendly" crust.
We ordered a gluten friendly crust in May. We explained the need for no cross contamination and the staff was amazing. My son enjoyed his pizza with no issues. Fast forward to August and we return hoping for the same experience. The gf pizza was baked without a pan or parchment so it touched the oven surface like the regular pizzas and was pulled out with the same tool. They do not have appropriate protocol to avoid cross contamination and now my son is sick. We can't return. So sad
George, Alex, and Ryan gave phenomenal customer service, especially with my gluten allergy. They were patient and kind especially since I had to use ingredients from the back due to my allergy and are very knowledgeable on cross contamination. Plus, the food here was fantastic. I definitely recommend!!!
Gluten Free and Cauliflower Pizza options. Change of gloves practice in use. High contamination risk as in most pizza establishments due to frequency of changing gloves, use of same oven racks, etc… Cauliflower crust is delicious, especially when ordered “well done” LLP
My celiac son was glutened sitting in the restaurant with friends because there is so much flour in the air. All food is cross contaminated as they put flour on the crusts and then put their hands in the toppings.
