I've been to MOD's across the country and I usually have great experiences with the franchise. The pizza is decent and I like the topping options. I've had staff members who were very accommodating and went above and beyond in trying to limit CC. One even cooked my pizza on a separate pan instead of putting it flat on the oven surface. That was not the case with this one. They were also pretty annoyed when I asked them to change their gloves. They weren't particularly knowledgable about or interested in allergy practices.
They offer a gluten free crust but their brochure says their menu is not recommended for those with gluten sensitivity.
They have GF crust but the pizza is prepared in the same ovens and pans as the regular pizza. The risk of cross contamination is very hogh
Disclaimer: I am only gluten intolerant so I can only speak for those similar to me. I don't have an issue with cross contamination either. This place was amazing! I got a plain cheese but next time I plan on adding in some veggies. The staff could be more knowledgeable on gluten - I asked if the sausage topping was gluten free and he didn't know so I didn't get it. However, my pizza tasted amazing and I had no issues afterwards! I can normally tell within minutes.
They always take fantastic care of me - I ask them to change their gloves, get new sauce and ladle, wash a pan for the pizza itself and they do all of it without complaint. Just let them know you have an allergy and they will warn you the stove isn't gluten free and there can be cross contamination.