6720 Old Monroe Rd, Indian Trail, NC 28079 Directions

Top Reviews


Celiac
1 month ago
Celiac friendly

Omg. The pizza was so good. I didn’t want to stop eating it.

Gluten Free Features

  • Pizza

Categories

  • Dairy-Free
  • Lunch
  • Takeout
  • Vegetarian Friendly

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Reviews of this Chain

Celiac
6 days ago
Not celiac friendly

If you have celiac don't eat here. They don't make any precautions while prepping your food. They put your pizza bare on the oven with regular pizza.

Celiac
1 week ago
Not celiac friendly

They said they "knew" what they were doing. The lady that was handling the regular crusts grabbed the cheese for my pizza from the front even after we discussed getting toppings from the back with clean gloves. When we told her that would make me sick, they openly mocked me and treated me like a diva. Not helpful, rude, and absolutely no clue how to do gluten free.

Not celiac
1 week ago
Not celiac friendly

This chain no longer accommodates for gluten free pizzas. Over time, they have not maintained the screens and place wheat flour pizzas all over the oven. When they opened a few years ago, they took the time to separate the pizzas in the oven and use separate utensils, this is no longer part of their process. You will get glutened at any Mod or similar chains

Celiac
1 week ago

The guy took a used pizza pan, shook it to remove glutinous crust, placed the gluten free pizza dough on the pan, swabbed pizza sauce on it with the same ladle he had used to swab a glutinous pizza dough using sauce that was contaminated with gluten. I reacted to it. So, don’t eat there if you cannot handle contaminated food.

Celiac
1 week ago
Not celiac friendly

F-ing rip. Don't do it. Just don't. GF ingredients are pulled from the same containers as regular pizzas (cross contamination), pizza goes directly on oven (same as non gf pizzas), sure they changed their gloves but that was literally the only gf part of this experience.

Celiac
1 week ago
Not celiac friendly

Not safe if you are celiac. Although they have a gluten free pizza crust in a different location they don’t change their gloves and use the same sauce scooper and touch the dough to spread the sauce. At one point they even laid a regular pizza and tray on the gluten free paper. No new toppings were used either.

Celiac
2 weeks ago
Celiac friendly

MOD Pizza offers gluten friendly pizza crust. I am celiac and I was fine with the gluten friendly crust. My Margarita pizza and salad were both delicious! They also could make the dessert pizza on the gluten friendly crust, which was very tasty as well!

3 weeks ago
Not celiac friendly

Not safe for celiacs due to the way they make the pizzas in oven and transfer via paddle. They could not identify which toppings were gf and seemed pretty indifferent about helping (told me I could look on their website for help — which clearly states that it is not a safe place for people who need to be gf). Hard pass.

Celiac
3 weeks ago
Not celiac friendly

They have GF crust but bake on same shelf with regular pizza. Ok for GF diet I guess but I won’t risk it as Celiac.

Celiac
1 month ago
Not celiac friendly

Definitely not safe for celiac. Cross contamination every where. Really unfortunate.

Celiac
1 month ago

I can’t believe I’m the first to review this amazing place!! My daughter was as happy as can be. She not only could have gluten free pizza. But she could have dairy free cheese!! The pizza is super large and plenty for 2 meals. The pizza was much better than we expected this was our first attempt at trying Dairy Free Cheese.

Celiac
1 month ago

They said nothing is gluten free, that it is gluten friendly, as in gluten is everywhere on everything don't it eat there if you have a gluten allergy.

Celiac
1 month ago

They do not have a dedicated kitchen space or oven, but I haven’t had a reaction yet. They will change their gloves and use a dedicated pizza slicer.

1 month ago
Not celiac friendly

In a colossal failure of marketing, Mod Pizza names their gluten-free crust GLUTEN FRIENDLY. It’s like naming a milkshake chocolate lover to designate that it’s vanilla. I can’t even say how annoying I find that, because my whole problem is that my body is decidedly unfriendly to gluten. They make no claims to serving gluten-free pizza, offering the standard disclaimer about being made in a facility that processed wheat, and it’s just as well because they don’t take precautions like changing their gloves or cleaning the area the way other places do. The crust itself is one of the larger gluten-free-ish crusts available in the area. I could easily make two meals out of it, as opposed to other single sized gluten-free crusts that always seem a little too big to eat in one sitting and too small to be two meals. The crust itself, as pretty much all gluten-free crusts tend to be, was bland. It was crispy in the edges and weirdly doughy in the center, given that it’s precooked. They have a wide variety of toppings and the veggies are really fresh. However, I ordered spinach on mine and watched in disbelief as the person in the line carefully distribute five tiny baby spinach leaves across the crust. The pizza cooks really fast, but vegetables like green pepper cake out completely raw while the edge of the crust was burnt. So far I’m not a fan, but it’s also a new location so maybe they need time to get the kinks worked out. But I prefer Piology who offers a thin crispy crust and an automatic glove change or &pizza, who changes their gloves and wipe down the counters and have a delicious Smart Flour crust. If only they would open a location a minute from my house!

Not celiac
1 month ago
Celiac friendly

Gluten friendly pizza crust and cauliflower pizza crust. Staff in the line was knowledgeable about ingredients and changed gloves without being asked. Pizza was delicious :)

1 month ago

Gf regular crust plus cauliflower crust options available. NOT celiac safe- once everything is open there is a chance of cross contamination. Customize a personal size pizza which they quick bake. BBQ pizza was delicious! (Teas not so much) tad pricey.

Not celiac
1 month ago

Gluten free crust was good. There’s also a gluten free cauliflower crust, but it has cheese in it. (I need to eat dairy free as well as gf) The dairy free cheese was very good!! The pizza & salad tasted great, many options. Easiest to look at the menus online to see allergens by ingredients. However, pizzas are all cooked in the same oven & they use same pizza cutter. Staff mixed up my order many times but they did make it right.

Celiac
1 month ago

Gluten free crust is delicious!

Celiac
1 month ago
Not celiac friendly

The staff were aware that even though they offer gluten free pizza, they cross contaminate from start to finish. Don’t eat there if you have Celiac disease. I’m regretting it.

Not celiac
2 months ago

This is decent pizza. The crust is a pre-made GF crust. I’m pretty sure it’s that same that’s used at other local pizza places. Bonus that they have dairy free cheese, too. I’ll go back.

Not celiac
2 months ago
Not celiac friendly

They place their GF pizzas in the same oven as their regular pizza. They share the same utensils for their sauces. I witnessed a great deal of cross-contamination my 2 visits there.

2 months ago

Updated: we love this location and have had zero issues over the past year. We have always loved mod pizza and we’re excited this one opened up. They offer GF pizza crust. The staff here appear to be learning, and they haven’t written down our orders when we are there, so we have had a few issues (wrong pizza on GF crust, pizza not in GF crust). Hopefully those will be sorted out. We haven’t had issues at other locations

2 months ago
Not celiac friendly

Gluten free crust was great, but staff is not knowledgeable about celiac or cross contamination. They don’t place the GF pizzas on any sort of rack to keep them from coming in contact with gluten when placed in the ovens.

2 months ago

As stated on their menu, GLUTEN FRIENDLY crust. It’s fired in the same oven as their regular dough so cross contamination is a given, NOT celiac friendly. They will change gloves and also have dairy free cheese. I haven’t gotten sick from eating with MOD and am happy I have a pizza option that doesn’t cost $20+ as I love loading veggies on mine.

2 months ago
Celiac friendly

Love their gluten free pizza! If you let them know your sensitive to gluten they’ll happily change their gloves to accommodate you and avoid cross contamination.

Celiac
2 months ago
Not celiac friendly

Don't go if you have Celiacs.. cross contamination every step of making your pizza. The pizza is good, just not safe in the slightest.

Celiac
2 months ago
Not celiac friendly

If you don't go when they are busy they take extra care making your pizza. You will want to remind them to use a clean pizza tray & use a different sauce that is not gluten contaminated

Celiac
2 months ago
Not celiac friendly

They have gluten friendly crust but they tell you there’s cross contamination bc the cook on the same surface as other pizzas in oven. N

Celiac
2 months ago
Not celiac friendly

Gluten safe pizza prepared and baked in same area. Same paddle used and no change of gloves. The crust was burnt and tasted sweet. Definitely not Celiac Friendly and even if it was, not tasty.

3 months ago
Celiac friendly

I love the pizza here. I haven’t found any other pizza place where the crust was actually crunchy and tasted good.

Celiac
3 months ago
Not celiac friendly

While they have gluten free pizza option, they staff are not careful with cross contamination. I ordered the salad on a gluten free pizza. I’m not celiac but just have sensitivity The staff was not careful with cross contamination. They used the same gloves when they prepared the wheat pizza before me. The salad and pizza was great for GF but celiac sufferers beware because you will get glutened. They use all the same cooking utensils for the wheat and GF pizza. The same paddle to transfer it to the fire oven and remove to be be served to customers.

Not celiac
3 months ago

Really good chain restaurant. I’ve never gotten sick before.

Not celiac
3 months ago

Used to have process that worked for gluten free, now they will not follow it

Celiac
3 months ago
Not celiac friendly

Kind folks, have gluten free crust, but not celiac friendly. Was advised that toppings are cross contaminated and pizzas are all cooked in same oven and same paddles are used.

Not celiac
3 months ago
Not celiac friendly

They state in their website they cannot guarantee cross contamination of the toppings.

3 months ago
Not celiac friendly

Before when I was able to eat gluten this place was my goto pizza place and figured I would try the gluten friendly option. They did grab a gluten free crust. However looking at the toppings there were bits of toppings on other toppings. They didn’t grab from a different area. Also I was told “the cross contamination burns off in the oven” which kinda made me laugh. I gave it a shot as I was starving. That evening was in tons of tummy pain and today all joints hurt. Though I will say the pizza was very yummy. This would be good for someone with a mild sensitivity.

Celiac
3 months ago
Not celiac friendly

Ordered GF pizza and turns out it wasn’t. Got deathly ill. Manager/corporate office took 3 weeks to answer my husband’s email and basically said too bad. No ownership in mistake. We will not be ordering from them again.

Celiac
3 months ago

The staff here was very friendly and changed their gloves to make my son’s pizza, but I personally did not like the GF crust. We have found other we like much better.

Celiac
3 months ago

Mod does everything they can to serve gluten free pizza till they slide it into the fire pit that is full of wheat from all the preceding pizza's .

Celiac
3 months ago
Not celiac friendly

Their pizza is tasty, but it comes in direct contact with shared surfaces throughout the prep process (same oven surface, same peel/oven paddle, sometimes the same cutter). Not a safe place for someone with celiac or severe sensitivity.

Celiac
3 months ago
Not celiac friendly

Their pizza is tasty, but it comes in direct contact with shared surfaces throughout the prep process (same oven surface, same peel/oven paddle, sometimes the same cutter). Not a safe place for someone with celiac or severe sensitivity.

Celiac
4 months ago
Not celiac friendly

They have a gluten free crust, but cross contamination is everywhere. I got incredibly sick for eating here.

Not celiac
4 months ago
Not celiac friendly

Gluten friendly pizza is really good. You can choose whichever toppings you want. They will check for any other allergens and change their gloves on request

Celiac
4 months ago
Not celiac friendly

GF pizza is cooked in the same oven as other pizza and there is no option to cook it in a pan. So, I’m stuck with a salad. Staff did change gloves and pulled toppings from the under counter coolers.

Celiac
5 months ago

Not Celiac-friendly. They call the crust gluten-free friendly but all of the toppings are potentially cross-contaminated. One plus was he did change his gloves.

Celiac
5 months ago

gluten free crust option, no dedicated space

Celiac
5 months ago
Not celiac friendly

They cook the gf pizzas on the same bare surface as gluten containing pizzas.

6 months ago
Celiac friendly

The staff was great. Made sure my toppings were gluten free.

Celiac
6 months ago
Not celiac friendly

Staff would not accommodate gluten free without contamination by telling me no when I asked for a new sauce from the back. If you have celiac- do not go here.

6 months ago
Not celiac friendly

Admittedly not celiac friendly. Don’t go here if you have a legitimate gluten allergy.

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