Cross-contamination. Baked in same oven as normal pizzas.
Gluten free crust was delicious! However server didn’t change gloves and the utensil for sauce is the same for all pizzas. Pizza is also cooked in the same oven with no pan. Great place if you are just going gluten free, but would not recommend if you have celiac.
Zero stars! Gf crust is pointless! They cook it in the oven with all the other pizzas, no pan under or anything. What a waste of time and money :(
If you are Celiac DO NOT EAT HERE. They're super nice and the guy volunteered to change gloves (even wrote "ALLERGY" on my order), but they use the tomato sauce dippers to spread the sauce on the pizza; the ingredient bar is a mess; it goes in the oven without any type of pan; and then, to top it all off, they use the pizza cutter from the regular pizzas to cut it. The guy (a different one) may have realized what he was doing half way through cutting because he didn't actually finish cutting the pizza, but he didn't say anything either.
Really good thin crust pizza and very fast . My new number one lunch and lazy dinner night place :)
Amazing!!! I never try new things because I am worried about CC but this place is really good! Every one is really happy to talk to you and address any concerns you have about food prep.
Excellent pizza and "mostly" celiac-friendly. (Use separate gloves, cutters and paddles for celiacs, but they don't have a separate oven so there is a minor chance of cross contamination.) According to the manager they get GF tapioca pie shells flown in daily from a company in Venice, CA. Mod's is a west coast chain that has nine pre-fab pizzas (I tried the "Tristan" - mozzarella, Asiago, red peppers & mushrooms - and it was excellent) or you can build your own. Staff here is young, cool & very attentive. I live close-by so this will be my go-to pizza place. No delivery as of December 2014.
Good pizza - pick your own toppings. Workers will warn you that they can't guarantee no cross contamination so if you are very sensitive prob not the choice for you
I tried their gf pizza and cheese bread. The person took it from the bottom of the counter. Had to push the disk down because it was bowing. It was about 3/8" thick disk for a crust. After baking in a shared oven (so not celiac friendly). It was super chewy and not very good. I felt like i had to rip off when taking a bite. It tasted just like cardboard and not worth the price paid.
They have a gluten free crust... but it goes directly on the same oven as normal pizza with nothing between the gf crust and the flour used to keep normal pizzas from sticking. aka full on cross contamination. Ended up not getting a pizza because I didn’t want to risk it for the biscuit.
Very good about accommodating celiac. Actually makes dough in house, as opposed to using ordered premade crust.
Worst location Everrrrr.!! Manager was not very knowledgeable...didn’t know what Gluten Free was.. Do yourself a favor .. GO to the location in TEMPLE.. even if i lived next to this location..i Would sooo Drive to the Temple location.!
amazing! They have gluten free pizza crust. they are very happy to change gloves, use new pizza cutter and basically it goes from prep to oven, never touching another pizza. So many topping and delicious dairy free cheese. you get as much or as little as you want as far as toppings go. friendly staff.
One star because they are not Celiac safe. Manager was very honest and told me that there is no way that they can accommodate someone with Celiac. They have no process for cooking them safely. So for honesty they get 5 stars. Bummer because the one time I had it (before I was told they were unsafe for CD) the pizza was delicious :-(
I've been to MOD's across the country and I usually have great experiences with the franchise. The pizza is decent and I like the topping options. I've had staff members who were very accommodating and went above and beyond in trying to limit CC. One even cooked my pizza on a separate pan instead of putting it flat on the oven surface. That was not the case with this one. They were also pretty annoyed when I asked them to change their gloves. They weren't particularly knowledgable about or interested in allergy practices.
**update** they have changed their policy. They no longer change their gloves and the last 2 times I went in I had to ask the girl and explain myself to get her to change her gloves. They don’t want to deal with the hassle I guess. Then she proceeded to lecture me about cross-contam. Seriously? I haven’t been back in months.— I eat here at least once a week. The crust is thin, but it’s the only pizza I’ve found that tastes like the real thing. Also, they change their gloves and have a dedicated red pizza cutter for GF when it comes out of the oven. They are very accommodating.
GF crust, but cross-contamination everywhere (i.e. all sauce ladels used to smear across GF/non-GF pies, same cooking plates used for all). Man making pie at least switched out gloves when GF pie ordered, but clearly no cross-contamination knowledge, and no one else along line changed gloves. Only recommended for those with mild gluten sensitivity.
The employees are so very helpful. I asked for a gf crust and they asked me if I'd like them to change gloves abd/or use a clean pizza cutter. I was surprised and said yes to both since I have Celiac. They were super careful and accommodating to be sure there was as little cross-contamination as possible.
We normally go to Blaze, but went here to change up our routine. We started off feeling safe when they asked if my pizza crust was gluten-free for preference or allergy - they changed gloves right away. The glove change didn't matter when they cross-contaminated my entire pizza and placed it directly on the oven floor where previous wheat crusts were baking. Corporate clearly doesn't understand Celiac disease, and while the employees mean well, it's just not safe.
The only reason I gave 3 stars is because they put a lot of effort into trying to minimize gluten cc. They changed gloves, gave me new ingredients (not from the line) and kept my pizza on a pan in the oven. I was still nervous because of the big thing they move the pizzas with in the oven. I didn’t get sick, but would NOT recommend for a celiac. I got lucky.
Walked in and ordered a gf cheese pizza. I asked the lady preparing the food if she was going to change her gloves. She said she would if I asked, so I asked. She then proceeded to use the same ladle she’d been using to dip and smear marinara sauce on gluten pizzas (which have visible loose flour on top) to dip and smear sauce onto my pizza. I also saw that that removed the pizza from the tray and put it directly onto the oven floor with all the gluten pizza. I told the cashier that I would not be purchasing the pizza as it was not gluten free and walked out. I get that it’s not a gf facility, but separate sauce and a barrier between pizza and oven would help immensely with possible cc. As it is, they might as well sprinkle their gf crust with full gluten bread crumbs.
They ask you every time if this is for Celiac or just a preference and if it's not just a preference, then they clean the area that they are working with, change their gloves, and get the special pizza crust. It's a breath of fresh air that we can take our son somewhere safe to eat.
I told the staff that I had a Gluten Allergy so she changed her gloves then she asked my wife what she wanted (she does not have Gluten issues) and she got a regular pizza. So the staff person grabbed her regular pizza crust put it on a tray then grabbed my crust and made my pizza. Then instead of leaving it on the tray and putting it in their wood oven they took it off the tray and place it directly onto the oven floor. Needless to say I got sick. I said something while they prepared it they said it’s fine we know what we are doing.
Fiancé picked up pizza for me as I was busy painting the nursery with my mom. Pizza was very good. Thin chewy crust. I wasn’t there when he placed the order but he did indicate to them I had a severe allergy n he said they seemed to be careful n made sure to tell everyone touching my pizza about the allergy. I had no reaction at all (I’m very sensitive). Pizza was reasonably priced compared to other places. Would recommend and will probably go back.
Not celiac friendly. Shared utensils and cooking surface as regular pizzas. My daughter was SO disappointed when we tried to go for her school fundraiser day...
This place has some of the best gluten free pizza! The crust is amazing! It’s so close to my house that we eat it nearly once a week. But would say gluten friendly, but not celiac but I have never had any problems and I have a highly gluten intolerant.
Not good for celiacs.. I went to my nephews birthday party and though they have a gluten free pizza crust and salad options everything is highly cross contaminated. I had some of my sisters salad and my stomach is giving me so much problems now 😭
Gluten free (vegan) crusts are available, they keep them in a special area. Employees will change their gloves before making your pizza if you ask them but there is cross contamination. Dairy free Daiya cheese available too. Cooking of the crust is inconsistent for GF; sometimes it's so crispy it cuts your mouth, sometimes it's perfect and yesterday it was doughy and raw. Just all depends on the staff for the day. It is good when it's cooked right.
There are NO precautions against cross-contamination. Only eat GF here is it’s a choice, not if you are celiac.
Points for having a GF crust, but definitely NOT for celiacs. As I stood in a long line waiting for my turn, I witnessed full-on cross contamination with no separate GF ingredients. Probably fine for dietary preferences, but horrifying for a celiac.
My daughter and I both got glutened really bad (had separate pizzas) and were sick for days after. I was surprised because the manager was so confident, accommodating and knowledgable. So much that I didnt watch him make our food which was obviously a huge mistake. My 5 year old was sick before we left. This happened a out a month ago and Instill csnt drive by there without being upset.
Not celiac friendly, manager told us chain is changing their signage to gluten friendly to differenciate. GF crust but high chance of cross contamination. No separate prep area, ladle sauce from same container used to ladle directly onto regular crust. Manager helpful and friendly and clearly warned me it was gluten friendly, not celiac safe. So sad, it looked delicious and friends raved about the food.
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