Moe's Southwest Grill

4.5 stars 4.5 out of 5 3 ratings
$Salad, Fast Food, Kid Friendly + 3 more

1765 Highway 27 South, Carrollton, GA 30117

(770) 830-7575
  • User profile picture thumbnail
    5 ratingJanuary 13, 2014

    This is a place with all fresh ingredients of the highest quality. Most important, the preparers really "get it"! They change to new gloves when preparing a GF order. Although none of their tortillas/wraps are GF, they have a pamphlet that lists all of the ingredients that ARE GF and can be safely (and deliciously) put into a salad bowl or a burrito bowl. There is plenty of variety, and I like knowing that I'm eating fresh, wholesome ingredients like lean meats and veggies.

  • User profile picture thumbnail
    4 ratingJuly 29, 2012

    Has a listing of all items on menu & states whether gluten free or not.

  • User profile picture thumbnail
    4 ratingJuly 18, 2017

    3122 Mahan Dr Suite 1101, Tallahassee, FL 32308

    Definitely ask about procedures and look at their online allergen menu but I love this place!

  • User profile picture thumbnail
    5 ratingJuly 06, 2017

    1800 Cumberland Avenue, Knoxville, TN 37916

    Very celiac friendly, knowledgeable. They have offered to let me bring my own tortilla chips to be safe.

  • User profile picture thumbnail
    4 ratingJune 29, 2017

    3509 Nazareth Rd, Easton, PA 18045

    I always get a burrito bowl and chips which I have not reacted to even though they don't use a separate fryer.

  • User profile picture thumbnail
    4 ratingJune 20, 2017

    115 S. SR 46 Bypass, Bloomington, IN 47408

    great bowls! chips not fried separately

  • User profile picture thumbnail
    5 ratingJune 02, 2017

    98-1005 Moanalua Rd, Aiea, HI 96701

    I'm extremely intolerant to gluten and have never had a reaction after eating here. LOVE Moe's!! They have an allergen list on their website.

  • User profile picture thumbnail
    3 ratingMay 11, 2017

    423 Mary Esther Cut Off NW, Fort Walton Beach, FL 32548

    In a pinch and without other options, this is my safest bet with less exposure. They are great at changing gloves, but there are so many other opportunities for cross contamination. Even the utensils they use for rice and beans usually get swiped across the flour tortillas.

  • User profile picture thumbnail
    5 ratingMay 03, 2017

    610-B Red Banks Rd, Greenville, NC 27858

    I am Celiac and called ahead about an order. They made everyone change their gloves and went above and beyond to make sure I did not get sick

  • User profile picture thumbnail
    5 ratingApril 16, 2017

    3145 N Ashley St, Valdosta, GA 31602

    Able to make an awesome healtht, fresh, gluten-free salad.

  • User profile picture thumbnail
    5 ratingApril 09, 2017

    6679 Falls of Neuse Rd, Raleigh, NC 27615

    Chips and taco shells are not in a dedicated fryer. Much of the rest is gf. Allergen list online.

  • User profile picture thumbnail
    3 ratingFebruary 26, 2017

    280 Meeting St, Cary, NC 27511

    They were very helpful in informing me about what was safe to eat and warning me about what could be cross contaminated. I was able to get a rice bowl, which was really my only option, but the meat and vegetables are basically all safe to add. Unfortunately the queso isn't gluten free and the chips can get cross contaminated in the fryer.

  • User profile picture thumbnail
    5 ratingFebruary 09, 2017

    206 South Stratford Rd., Winston-Salem, NC 27103

    Changed gloves good is great! Eat here frequently haven't ever been sick.

  • User profile picture thumbnail
    3 ratingJanuary 31, 2017

    7175 North Davis Highway, Pensacola, FL 32504

    They have an allergy card to help you through the line. Lots of cross-contamination opportunities. I had the bowl with rice, beans, chicken, corn salsa, tomatoes and olives. I asked the server to get a fresh pan of olives and tomatoes because they use a gloved hand and not utensils on these items.

  • User profile picture thumbnail
    5 ratingNovember 22, 2016

    423 N Alafaya Trail, Orlando, FL 32828

    While there were limited options (the only truly coeliac friendly dish being the Bowl) this particular store has absolutely fantastic service staff. I mentioned that I was gluten-free and immediately the employee serving me started removing his gloves and washing his hands. He also retrieved and opened fresh containers of my desired toppings and condiments to minimise cross contamination for my meal. I definitely will return to this store again due to the sheer amount of care that was taken by my server. Note: I was informed that their nacho chips are NOT coeliac safe because they are fried in the same fryer as their non gluten-free items

  • User profile picture thumbnail
    2 ratingSeptember 17, 2016

    243 Wolf Rd, Albany, NY 12205

    I had the nachos. I said I had a wheat allergy and asked to change their gloves only one did and they didn't switch out any of the ingredients like most places do. I didn't have a reaction so I got lucky. I was starving and it was too busy to raise a stink so I took the risk everything looked fresh but I won't suggest eating here

  • User profile picture thumbnail
    5 ratingSeptember 01, 2016

    68 Washington St, Attleboro, MA 02703

    it was a little hectic being they just opened, but over all I thought the food was good. my family and I for everything we wanted with no mistakes. the place was clean. add far as the cross contamination with gluten allergy, either go all in our not at all.

  • User profile picture thumbnail
    1 ratingAugust 09, 2016

    860 Johnson Ferry Road, Atlanta, GA 30342

    Although the staff will change their gloves, I have gotten sick here numerous times over the years due to cross contamination and can no longer risk eating here. If you do, beware of the chips. They're GF when sent to the store but are fried with floured items and become not GF.

  • User profile picture thumbnail
    4 ratingAugust 07, 2016

    6705 MS-63, Moss Point, MS 39563

    Moes is a go-to on road trips. It's nothing special, but fast on convenient. I'm a vegetarian with celiac. Have never had a reaction.

  • User profile picture thumbnail
    3 ratingJuly 08, 2016

    243 Wolf Rd, Albany, NY 12205

    Almost everything is gluten free, even the cheese sauce. They're chips are corn, but not fried in a dedicated fryer. I did not personally have a reaction.

  • User profile picture thumbnail
    5 ratingJuly 05, 2016

    423 Mary Esther Cut Off NW, Fort Walton Beach, FL 32548

    Southwest food, almost all ingredients are GF except the tortillas and cookies. Chips share a fryer with the flour salad shell & so cross contamination is a risk.

  • User profile picture thumbnail
    1 ratingJune 26, 2016

    68 Washington St, Attleboro, MA 02703

    Yikes. Moe's opened this weekend. The loud and frantic nature of the place surely doesn't help with feeling reassured that your message that you need to eat gluten free is being heard. But even once you're pretty sure that it is heard and decide to go ahead with ordering...there are problems. Basically anyone with Celiac's definitely shouldn't eat here. The shredded cheese is all in one container that hands that have touched many burrittos and flour shell things have also touched... While they say that there are no concerns about cross-contamination "because they use a spoon for everything".....we watched the spoon touch down onto the surface of the bed of food that was being laid down many times, so clearly it was quite certain it had also touched surfaces of burritos / flour shells before... As I say in every review that says basically "don't lie to me about being able to serve people with Celiacs.... they don't HAVE to offer gluten free food.... but if you say that you can indeed serve food gluten free and without cross contamination.............please deliver. Instead, in the future, if you can't deliver...just don't say it. We bought food and paid for it anyway, and then went somewhere else to eat... because it was so embarrassing to have checked to make sure the food was gluten (and cross-contamination) free... had them say yes and make a big show of changing gloves and separating the container they put the food in...and then proceed to watch them engage in many cross-contamination landmines in a row, completely shattering any confidence we had.

  • User profile picture thumbnail
    2 ratingJune 23, 2016

    4239 Washington Road, Evans, GA 30809

    Cross contamination nightmare for those with Celiac.

  • User profile picture thumbnail
    1 ratingJune 06, 2016

    13701 Midway Rd, Dallas, TX 75244

    I asked the guy at the counter what I could have that was gluten free. After staring at me for a few seconds he said he didn't know. Then said nothing on their menu was gluten free. No one else working there offered any more help than that. We turned around and walked out. It's not worth risking my health for a worker that just wasn't trained well.

  • User profile picture thumbnail
    5 ratingMay 19, 2016

    13701 Midway Rd, Dallas, TX 75244

    Lots of options here! I had a rice bowl with lettuce, steak, and a ton of other toppings. Just about everything is safe except the tortillas and chips. I did ask the guy to change his gloves beforehand (it's kind of like Chipotle).

  • User profile picture thumbnail
    5 ratingApril 21, 2016

    5 Southside Dr, Clifton Park, NY 12065

    I went to Moe's with my family and it turned out they were extremely busy due to a fundraising event. The employees were still wonderful about changing gloves and even offered to switch out the ingredients for me. One staff member grabbed my bowl before I could ask for gloves to be changed so they were willing to switch the food to another bowl being careful not to have food touch where the contaminated glove had touched the bowl.

  • User profile picture thumbnail
    5 ratingApril 17, 2016

    206 South Stratford Rd., Winston-Salem, NC 27103

    They change their gloves and everything

  • User profile picture thumbnail
    2 ratingMarch 23, 2016

    290 Frantz Road #107, Stroudsburg, PA 18360

    Great chart but notes that the corn shells share the fryer with the flour ones.

  • User profile picture thumbnail
    4 ratingFebruary 22, 2016

    2383 S Hwy 27, Clermont, FL 34711

    They changed their gloves for me and warned me that the fryer isn't exclusively for the tortilla chips.

  • User profile picture thumbnail
    4 ratingJanuary 16, 2016

    5 Southside Dr, Clifton Park, NY 12065

    Gluten-free options; all sauces and seasonings are gluten-free

  • User profile picture thumbnail
    5 ratingNovember 24, 2015

    11322 Parkside Dr, Knoxville, TN 37934

    Gf options. Not sure they are certified gf. I get sick at almost every restaurant I go to, but I had no side effects here. Grass fed beef, antibiotic free chicken.

  • User profile picture thumbnail
    1 ratingOctober 30, 2015

    390 Schillinger Rd S, Mobile, AL 36695

    I've gotten sick SEVERAL times when only eating for the 'gluten safe' items on the menu. 👎

  • User profile picture thumbnail
    1 ratingOctober 26, 2015

    3443 SW Archer Rd, Gainesville, FL 32608

    Not worth going as not only the chips are gluten free -- except they tell you they are. I have been sick here several times

  • User profile picture thumbnail
    4 ratingOctober 15, 2015

    254 Hamilton Crossing Dr, Alcoa, TN 37701

    I ate here with no problems.

  • User profile picture thumbnail
    5 ratingOctober 10, 2015

    210 E Trade St, Charlotte, NC 28202

    Amazing queso and corn shelled tacos

  • User profile picture thumbnail
    4 ratingOctober 06, 2015

    Space #C2186, 8008 Cedar Springs Rd, Dallas, TX 75235

    Most things naturally gluten free, including the chips. I recommend a bowl. All ingredients in the bowl are safe.

  • User profile picture thumbnail
    5 ratingSeptember 04, 2015

    265 Patriot Pl, Foxborough, MA 02035

    All their meats are GF and they have corn tortillas. Staff are very knowledgable about cross contamination. Excellent food

  • User profile picture thumbnail
    4 ratingAugust 19, 2015

    5001 Route 23, Oneonta, NY 13820

    Get a burrito in a bowl. Chips, I'm told, are safe.

  • User profile picture thumbnail
    5 ratingAugust 16, 2015

    7175 North Davis Highway, Pensacola, FL 32504

    Very tasty burrito bowls, with tofu available! Chips are fried in a shared fryer, so watch out for that. But tasty veggie options, clear ingredients lists and courteous staff willing to change gloves, etc.

  • User profile picture thumbnail
    1 ratingAugust 07, 2015

    13901 Midlothian Turnpike, Midlothian, VA 23114

    I have tried to eat here several times using their allergen list which denotes which items have gluten. However, I have been glutened every time, even when I just had chicken and veggies in a bowl. There is too much cross contamination. Gloved hands which have been touching wheat wraps go into all of the fresh veggie options and there are no spoons or tongs. Glove changes did not help me. If you are celiac, avoid. Otherwise, food tastes good and I liked the variety of options they offered and staff are friendly. Also, the corn chips are cooked in the same oil as the wheat tortilla bowls.

  • User profile picture thumbnail
    3 ratingJuly 31, 2015

    2188 N 2nd St, Millville, NJ 08332

    Only the rice bowls are gf. Unfortunately the corn taco shells are fried with the other food

  • User profile picture thumbnail
    5 ratingJune 30, 2015

    250 Hartford Avenue, Bellingham, MA, Bellingham, MA 02019

    Awesome Corn tortillas. All meats GF

  • User profile picture thumbnail
    5 ratingJune 30, 2015

    3832 W Newberry Rd, Gainesville, FL 32607

    They don't have a specific gluten free menu, but they have options! Hard tacos, salads, chips etc. and Coca Cola drink machine. You can ask them to change their gloves and they will happily do it. I have Celiac and have gone many times without any problems.

  • User profile picture thumbnail
    5 ratingApril 22, 2015

    4239 Washington Road, Evans, GA 30809

    Although they are not "gluten free" they have many options that are GF naturally. The burrito bowl is a safe option, just avoid the chips as they are fried with flour tortilla taco bowls. Management is knowledgeable about cross contamination and I eat here regularly with no problem

  • User profile picture thumbnail
    4 ratingApril 14, 2015

    610 Broadhollow Road, Melville, NY 11747

    Has an allergen list to see what you can eat. You can really only get a salad with the toppings, salsa, and dressing but I love their meats and beans and salsa! Highly recommend

  • User profile picture thumbnail
    4 ratingMarch 15, 2015

    Spring Creek Drive, Franklin, TN 37067

    The food here is excellent. The burrito bowls are gluten free, HOWEVER, the tortilla chips are not. I (stupidly) didn't do my research before going here and had a reaction. The house-made corn tortilla chips are fried in the same frier as their flour tortilla salad shells, so there's major cross contamination going on in that situation. Otherwise, just stay away from the chips and you're good to go.

  • User profile picture thumbnail
    5 ratingMarch 12, 2015

    421 N. State of Franklin Road., Innovation Park Plaza, Johnson City, TN 37604

    I have been here several times the staff always changes their gloves when you tell them you are gf. Very gf friendly and the food is very good.

  • User profile picture thumbnail
    1 ratingJanuary 24, 2015

    100 East Route 59, Nanuet, NY 10954

    Wish I could have given it 0 stars. Maybe if they paid better their employees would work harder.

  • User profile picture thumbnail
    5 ratingJanuary 21, 2015

    860 Johnson Ferry Road, Atlanta, GA 30342

    Super friendly staff were happy to change gloves and were very nice and respectful to my kid's needs.

  • User profile picture thumbnail
    1 ratingDecember 18, 2014

    100 East Route 59, Nanuet, NY 10954

    No stars, disgusting and eat at your own risk

  • User profile picture thumbnail
    1 ratingNovember 10, 2014

    100 East Route 59, Nanuet, NY 10954

    Ok I really wanted to give this a positive review, but I can't. This place is a celiac/wheat allergy NIGHTMARE. The entire set up is similar to Chipotle minus the flavor. This place has a severe risk of cross contamination. When you walk in their is a line set up just like Chipotle where you start your order and as you move down the line you can add food items to whatever you originally ordered. Here is the problem. The very first server handles ALL the tortillas and fried tortilla baskets. They are made from wheat flour. This guy handles everything with the same gloves and touches the food with the same gloves. The fried tortilla baskets are brittle and can flake off into the different food options. Obviously this wouldn't be a problem for someone that doesn't have a food allergy. The next problem I observed was the guacamole. It's obviously made in gray Rubbermaid bins. My guacamole had a piece of that plastic bin in it that probably broke off from whatever type of mixer they used. Overall the flavors were all BLAND and lacked salt. I'll stick to my gluten free burrito bowls from Chipotle.... They can't compete.

  • User profile picture thumbnail
    1 ratingAugust 14, 2014

    667 Potomac Station Drive, Leesburg, VA 20176

    Stopped here in the way to San Diego for a meal with my daughter who has celiac disease (she must eat gluten free or she gets sick) Asked for a mushroom burger no bun. No problem Asked for fruit instead of the fries that are cross contaminated. She were going to make me pay $2.50 extra. Wasn't till I requested the manager (who never showed up) and reminded the waitress of ADA that she didn't charge. Don't recommend if you have an allergy.

Gluten-Free Features

  • Salad

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Quick Service Restaurant
  • Tex-Mex
Monday
11 am - 9 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 9 pm
Saturday
11 am - 9 pm
Sunday
11 am - 9 pm
  • maps.google.com/?cid=10706740968168568780

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