Moe's Southwest Grill

I went to Moe's with my family and it turned out they were extremely busy due to a fundraising event. The employees were still wonderful about changing gloves and even offered to switch out the ingredients for me. One staff member grabbed my bowl before I could ask for gloves to be changed so they were willing to switch the food to another bowl being careful not to have food touch where the contaminated glove had touched the bowl.

Celiac friendly?

Yes

Gluten-free options; all sauces and seasonings are gluten-free

Celiac friendly?

No

I eat here regularly and get a bowl. Most ingredients are gluten free, but I avoid getting meat because it’s left my stomach hurting a bit before (may or may not be related to cross contamination on the cooking surface). Fried items are not safe so avoid the chips

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The bowl and nachos are gluten free and if you ask before hand the staff are really good and check for you. All the ingredients for the bowls are gluten free as well and it tasted really good

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The staff was rude and seemed annoyed when I asked about their gluten free options. They told me they thought most of it was but they weren’t sure about the cheese. When I asked what kind it was and what was in it they could not give me a straight answer. They also gave me chips and a sauce that they said they were pretty sure were gluten free. My mom looked it up on their website since it was clear the staff did not know what they were talking about and it turns out the chips were fried in a shared frier and were cross contaminated. I did have a reaction the next day and when my mom emailed the manager about this and how their staff did not know about gluten allergies he responded very rudely.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

1 star because I have to give them something.

Do not eat the chips! Also, I didn't think about it previously but they did not change gloves after I mentioned having celiac and needing my meal to be GF.

Do not go here, huge cross contamination possibility. I got glutened, knew within 2 hours have been fighting it off for 5 days now. Sucks.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Many gluten free options for those avoiding gluten in general. I would avoid eating here if cross contamination is an issue for you. Staff was very kind but not knowledgeable on gluten or cross contamination. They did change gloves at my request.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor