Review of Moondog Cafe

823 Whitehead St, Key West, FL 33040

Overall Rating

Review


We got off to a rocky start. We were seated and sat at our table for a good 15 minutes while everyone around us was served, including patrons who were seated after us. We were exhausted after a long day of travel and grew increasingly irritated. My husband finally stopped someone who turned out to be a manager, and he completely turned our experience around. He was very apologetic and indicated there was a misunderstanding regarding who was responsible for our table. He took our order and our food came out quickly and was delicious. I had the Green Giant burger and my husband had the Blackened Mahi Mahi. My husband typically hates fish and yet absolutely loved his dish. A warning to those with celiac disease...their sweet potato fries are marked as gluten free, but they use a shared fryer so they are not gluten free. My husband would have been gluten poisoned if we hadn't asked about that. We told them we didn't want them when we discovered that, but there was a misunderstanding and we got them anyhow. The manager offered to comp the friends due to the confusion, but we paid for them anyhow and I happily ate them and they were delish. All in all, highly recommended...the manager is very good at his job (dealing with disgruntled patrons-ha!), and the food was very yummy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago

Celiac