Staff very knowledgeable about GF. Used separate grill to cook meat, changed gloves to make my sandwich, and prepared my sandwich on a foil sheet to avoid cross contamination. Food was delicious - would definitely come here again!
This particular location dips their chicken tenders in the fryer grease, I specifically asked about gluten, I specifically asked about cross-contamination and I was told over and over again everything was safe. I got sick, went back and spoke with the manager at a different time he was a different manager and he informed me of the issue. He understood the issue, but I would be very wary eating at this location because most of the staff is not trained.
I can’t say how amazing this crew is. Not only are these the best faster food burgers I’ve ever had, but the people that work here are super friendly and go out of their way to make sure your food is handled with care. See, I have Celiacs disease (an extreme gluten allergy) and MOOYAH has the ability to accommodate my needs... including Gluten Free Buns!!!!! Best buns I’ve ever I had!!!! So good I want to know the brand so I can buy some! Of course, there is always the potential for cross contamination, but I have not experienced any of my allergy outbreaks. Other restaurants often have workers that roll their eyes, scoff or whisper to each other about how frustrating it is that they have to clean surfaces or get mad when I ask if I can get toppings from “never been touched” supplies. Some places even get mad when I ask if they can please change their gloves. But not MOOYAH!! They are as careful as possible to not allow bread/crumbs to touch my food. They go above and beyond! There are very few faster food places that I can actually enjoy, ESPECIALLY WITH GLUTEN-FREE BREAD!!! ☺️ They also offer vegetarian & vegan options with a dedicated GF deep frier for potato French fries (they also have sweet potato fries, but these aren’t GF). There have been several employees that have made my visits so awesome! I wanna say thank you/give a shout out to Cass, Eddie, Larry, and Roger! You guys always help with a smile and make every visit Gluten Friendly! See you all soon!
No dedicated fryer for fries but the staff had just changed the oil and made me some. GF bun and was good for a food court burger. Mine was made by someone with new gloves/ surface
We’ve eaten here once and my son with celiac didn’t get sick after eating a burger (did not get fries). The staff was friendly and changed gloves. It feels a little sketchy eating here because the overall restaurant feels dirty and is run by teenagers who are focused on joking around with each other. Will probably go back.
Great new burger place! I had the BBQ Bacon Cheddar Burger. The gluten free bun was soft, with good flavor & texture. It didn’t crumble or fall apart like the GF buns at so many places! The burger was cooked thoroughly & the fries were very good. I will definitely return & recommend it to others!
My turkey burger was fire!!! Soooo delicious!!! It's called the Lean Green. Fries are safe too. 10/10 recommend :)
My daughter is VERY sensitive to gluten. The slightest cross contamination gets dinner sent back from her stomach. Everything went very well for her at Mooyah Burgers and the food/ service was EXCELLENT. It is so hard for her to eat out and this one is a real gem. She had the 1/2lb burger, lettuce and tomato on a GF bun. Also had th sweet potatoe fries.
Delicious burgers, but really hit or miss with staff. Some are very knowledgeable while others know nothing about gluten or cross contamination. They've remade burgers for me no problem if necessary. No dedicated kitchen space or fryers as far as I know. I'm personally not very sensitive to cross contamination, so I haven't felt sick.
They have gf buns here. I haven’t had any issues. Milkshake is also great.
RUN away! Located in the Food Court of the Mall, the employees have no idea of what gluten is! After ordering with an Udi's gluten free bun ($1.99 extra) they loaded my husband's burger with a handful of crispy onion straws, then proceeded to make my bacon cheddar, all with the same gloves. NO dedicated fryer. Initially they said yes, but then when I questioned further, they said, "Well the onion straws are dipped in flour and cooked in there"! We were both miserable all night and most of the day. Again, RUN away. Definitely not safe for Celiacs. Also, no combos. All ala carte, so $32 for 2 burgers, 2 fries and 2 drinks. Would have said NO stars but review requires at least one!!
While I have not had a bad experience at this location, was assured the sweet potato fries did not contain gluten ingredients, but online it says that they do(website nutrition info) so steer clear of those. Otherwise the regular fries and gluten free buns are good.
Overall good. Gluten free bun available and it's good--not just the styrofoam like UDIs most have. Diaz appointed though, I specifically asked if sweet potato fries contained gluten and was told no. Now looking online the nutrition info says yes to gluten and wheat. So hopefully I do not become ill. It's my own fault, really, I should just always check online. Regular fries are safe for future. Will go again with caution.
You have to say "it's because of a wheat allergy" when you go in, otherwise since they play to hippie gimmicks, you'll get the hippie treatment. They are trained and cool about it, though. It's one of my usual lunch spots by work, so lately the lead cook notices me come in and alerts the staff. It's crucial you check the website first. The gluten free menu online is informative with the relevant disclaimers; shared fryer, which burgers do/do not include items containing gluten. The double diablo is fair game. Shove that mountain of fatty goodness into your belly.
Told cashier taking order I was celiac; cue clueless stare. Explained I cannot have wheat. Ordered a double burger with GRILLED ONIONS and BACON on a GLUTEN FREE BUN. Walked away and saw he put onion strings instead of grilled, heavy sigh. Told person running the line as well as cashier, they were so annoyed with me!! Had to stand for 25 minutes watching and didn’t get the bacon, but got the gluten free bun. They are a very poorly run overpriced copy of five guys. Don’t bother if you’re celiac
Gluten free bun was good, I think it’s Udi’s. Their fries are GF too and made to order. They even have a lettuce wrap option, I will be going back again!
This one is nasty (2530 University dr) .... go to the other one by target that I left a good review on. Here my order was wrong, the gf bread was old and disgusting, tomato hard, avocado brown. If this would have been my first visit to MOOYAH burgers, I would have never been back!!!
We were traveling through area and stopped for burger and chocolate milkshakes. I though based on reviews there would be no problem. After a short discussion they said milkshakes were not gluten free. They seemed confused. We went next door to eat where there was no confusion.
Great gf bun. Food was great. Will be returning.
Was first customer of the day. Ordered gluten free bun, verified that they used a dedicated fryer ordered sweet potato fries with a mushroom Swiss burger. The staff is friendly but untrained. They brought potato fries by mistake and after eating half the burger I asked what the fried onion rings were breaded with and they said flour. I paid $12.74 to get sick. I even commented to them that the other chains that advertise gluten free have made me sick. I was looking forward to a safe fast food burger. WRONGGGGG!
I wanted to love this place for my celiac son. They have designated fryers for the fries, but I watched a staff member pick up the basket for the chicken fryer and place it right on top of the fry fryer. When I addressed cross contamination with the manager he acted like I was crazy. Not worth the risk!
First time, so will need another trip for 5 stars. Excellent burgers fries, gf bun was excellent.
When I mentioned I needed a gluten free bun, they were very on top of things of making sure there was no cross contamination. When they brought out our order, the waitress stated that the fries at that time were not gluten free before I even had a chance to ask. They went above to make sure that I didn't have an issue.
One of the easiest GF experiences I’ve ever had! Their burgers are customizable so you choose 1/4 or 1/2 pounder. Next, you choose the type of bun you want, lettuce wrap is an option, and the GF bun is included for no extra charge. You select all your own toppings and sauces (most of which are GF). The fries are amazing! I went back and ordered more! I would definitely go back!
They had no GF buns the day we went. The girl behind the counter was not knowledgeable at all about GF, but I appreciated her honesty in admitting that, instead of pretending like she knew. My daughter loved that she could get a hot dog (no bun) and could eat the fries, which were delicious! We didn't get a shake because they put gluten containing ingredients in the mixer and I was afraid of cross-contamination. If we had one of these where I lived, I would definitely visit it often!
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