Sadly changing my review from 5 to 1 stars. New Management in the last year. No longer has a dedicated fryer for french fries. Unfortunately, their employees don't know this. Glutened my daughter terribly. No longer has gluten free buns at this location but hasn't taken it off the menu. Extremely disappointing.
The cashier seemed clueless. I asked for the gf menu and he just shrugged. I asked for a gf chicken sandwich. The local oven bun was great. But I was a victim of cc. I was sick after. Will not be back.
Finally a place that knows what Celiac Disease is! The manager was awesome and even explained how they prevent cross-contamination with their french fries. He let me know the sweet potato fries contained oat flour, so they may not be safe for those of us with Celiac. The regular french fries are gluten free and safe though! I can honestly say I haven't been to a restaurant where anyone was so knowledgeable about cross-contamination and gluten. I'll definitely be back!
love that they are conscious of what a gluten allergy means! although it's a bit embarrassing when they shout "Glove change for gluten allergy!"
I'm updating my review after my recent positive experience. The manager was very helpful and informed me that they would change their gloves and clean the grill before preparing my order. They do have a dedicated fryer for fries if you request it. I prefer the Iceburger to the gluten free bun.
They have lettuce burgers and gluten free buns as options and they're fries do have a dedicated fryer! When they found out I had celiac, they made sure to take extra precaution in preparing my food. While I was eating they came by to make sure everything was good and I didn't need anything else. Great customer service and knowledgeable about the importance of gluten free.
The gluten free hamburger buns were terrible but everything else was great. The salad was REALLY good! Just make sure they leave off the crispy onions.
Awesome place, staff and food! Burgers on gluten-free bun with gluten-free sweet potato fries. The best I've had in awhile! Dedicated fryer. Manager walked around to ask us how everything was. Will definitely be back!
Great food! Tasty gluten free buns available or lettuce wrap if you'd rather. When I told them about my daughter's celiac, they made sure the grill was scrubbed before beginning her order. Dedicated fryer for French fries.
When I mentioned I needed a gluten free bun, they were very on top of things of making sure there was no cross contamination. When they brought out our order, the waitress stated that the fries at that time were not gluten free before I even had a chance to ask. They went above to make sure that I didn't have an issue.
One of the easiest GF experiences I’ve ever had! Their burgers are customizable so you choose 1/4 or 1/2 pounder. Next, you choose the type of bun you want, lettuce wrap is an option, and the GF bun is included for no extra charge. You select all your own toppings and sauces (most of which are GF). The fries are amazing! I went back and ordered more! I would definitely go back!
They had no GF buns the day we went. The girl behind the counter was not knowledgeable at all about GF, but I appreciated her honesty in admitting that, instead of pretending like she knew. My daughter loved that she could get a hot dog (no bun) and could eat the fries, which were delicious! We didn't get a shake because they put gluten containing ingredients in the mixer and I was afraid of cross-contamination. If we had one of these where I lived, I would definitely visit it often!
Nice gluten free menu. Gluten free bun and fries. Excellent and this Celiac had no problems.
Was standing in line to order when I watched them touch and prepare the in house buns that are not GF and then went to prepare the next order without changing her gloves. Sorry had to leave. Was so excited that there were GF buns too. Darn.
Pretty much the only gluten free fast food burger in Athens. Feel pretty comfortable about eating here. The menu options are clearly marked, they have a dedicated fryer for their fries and the staff seem conscientious. I’ve eaten here three times with no problems, but I wish they still had gluten free buns. As it stands you’re stuck with a lettuce wrap which is pretty messy.
The gluten free bun is delicious, but the staff doesn’t seem to know what gluten is. They told me the milkshake wasn’t gluten free because it contained milk. Also, the dedicated fryer isn’t dedicated at all because the staff uses it to fry chicken when they’re busy, then use it for “gluten-free” fries when they aren’t busy. The manager had no interest in learning how dangerous that is for Celiacs. Avoid the fries, but the burgers are really good.
The food was okay. Prepared safely. But not without complaint. The young lady making the food could be heard very clearly complaining about how much work it was to have to prepare something gluten-free because she had to change her gloves and get fresh utensils.... and we were one of three couples in the whole place. The placed our shareable fry on my husbands gluten tray rather than on mine meaning there was a chance of cross contamination. The food does not look like their photos. Burgers are much smaller. We also had to deal with flys and gnats while we ate and it’s basically winter outside so they must have an issue somewhere inside the restaurant. Won’t be returning.
Friendly staff, and food is good, but they gave me a regular bun by mistake. Had to get the burger re-done with a lettuce wrap, since they were out of gluten green buns. Fortunately, I’m non-celiac, but I would recommend caution to those who are.
Crusty Udi buns. Staff are not friendly. Dedicated friar and fries were decent. Didn’t get any burger of three ordered right. Safe but not good. :-/
They do not have a gluten free menu. They have gluten free buns but there is a chance of cross contamination. Also , fries are cooked in same fryer as breaded items. I wouldn’t chance it here unless I was eating gluten free for reasons other than Celiac Disease or a gluten allergy. Staff was helpful and friendly and advised of possible cross contamination issues.
they don't do gluten free at this location. asked the staff and they had no clue about anything, cross contamination, etc. said that they make everything on the same grill, etc.
They offer a gluten free bun and toast it on foil to prevent cross contamination on the grill. They changed gloves frequently, I was standing there watching the whole time to satisfy my worrying. I ordered a double burger on gf bun with bacon and cajun fries. Food was delicious and I didn't get sick like I did from Five Guys in Elmwood! The only caution is be careful if you need to avoid dairy bc the cheese is melted on the burgers directly on the grill and there is melted cheese all over where the burgers are cooked.
They had a very good burger with a gluten free bun, and the shakes were absolutely delicious. They cleaned the mixer before they made my shake as well since they have some non gluten free toppings. Would have been 5 stars if they had a dedicated frier for the fries.
They offer gluten free buns but did not take any caution to make sure there was no cross contamination. They said their fries are gluten free but they are cooked in a shared fryer. Same with their shakes, the vanilla is safe but anything mixed in they use shared equipment. Food was mediocre.
Burgers are nothing to write home about. Do have gluten free buns. Online menu says the fries are gluten free but could be cross containment with flour. Employee said the fries are cooked in same oil with onion rings!! Not the greatest for gluten free but okay
Great food. One star off for not having a dedicated fryer, so no fries for me, and one star off for charging a dollar extra for GF bun. At least the staff understood the term “dedicated fryer” when I asked though, so shout out for that. Super friendly staff.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm