Sadly changing my review from 5 to 1 stars. New Management in the last year. No longer has a dedicated fryer for french fries. Unfortunately, their employees don't know this. Glutened my daughter terribly. No longer has gluten free buns at this location but hasn't taken it off the menu. Extremely disappointing.
The cashier seemed clueless. I asked for the gf menu and he just shrugged. I asked for a gf chicken sandwich. The local oven bun was great. But I was a victim of cc. I was sick after. Will not be back.
Finally a place that knows what Celiac Disease is! The manager was awesome and even explained how they prevent cross-contamination with their french fries. He let me know the sweet potato fries contained oat flour, so they may not be safe for those of us with Celiac. The regular french fries are gluten free and safe though! I can honestly say I haven't been to a restaurant where anyone was so knowledgeable about cross-contamination and gluten. I'll definitely be back!
love that they are conscious of what a gluten allergy means! although it's a bit embarrassing when they shout "Glove change for gluten allergy!"
I'm updating my review after my recent positive experience. The manager was very helpful and informed me that they would change their gloves and clean the grill before preparing my order. They do have a dedicated fryer for fries if you request it. I prefer the Iceburger to the gluten free bun.
They have lettuce burgers and gluten free buns as options and they're fries do have a dedicated fryer! When they found out I had celiac, they made sure to take extra precaution in preparing my food. While I was eating they came by to make sure everything was good and I didn't need anything else. Great customer service and knowledgeable about the importance of gluten free.
The gluten free hamburger buns were terrible but everything else was great. The salad was REALLY good! Just make sure they leave off the crispy onions.
Awesome place, staff and food! Burgers on gluten-free bun with gluten-free sweet potato fries. The best I've had in awhile! Dedicated fryer. Manager walked around to ask us how everything was. Will definitely be back!
Great food! Tasty gluten free buns available or lettuce wrap if you'd rather. When I told them about my daughter's celiac, they made sure the grill was scrubbed before beginning her order. Dedicated fryer for French fries.
Burgers were awesome! Choice of Gluten-Free or lettuce wrap. Read the GF menu online for specifics on how to order shakes. No separate fryer, but manager, Daniel, indicated they may look into in future. Update 9/7!! They have designated fryers now, so fries are GF, too! Regular or sweet potato.
The staff was very friendly and accommodating to my son that has Celiac Disease. They changed gloves before handling his gluten free bun & cooked it on a piece of foil so that it would not touch the cooking surface where regular buns are cooked. Unfortunately there is not a separate fryer for the French fries, but I was appreciative that the manager took initiative to tell me this.
My husband and I happened upon Mooyah when searching for a lunch place today. Although NOT a glue-free establishment, I was pleased to find they had a gluten-free menu. I had an all natural turkey iceburger (wrapped in lettuce) with slices of avocado, but they also have gluten-free buns. The burger was tasty!
Went in bc of this app, and the cashier looked at me like I was nuts and told me nothing they served was gluten-free.
This place is great for Celiacs! they are very knowledgeable on what you can have. There isnt a gluten-free buns but they have iceberg lettuce that they make bun shaped. the fries are hand cut potatoes only no gluten, and are fried separately in a basket. not fried with other items. the manager was super friendly and more than willing to accommodate any dietary needs. the burgers are outstanding, great meat!
The fries both sweet potato and regular were very good. The fry sauce is similar to in N out sauce, but better. I had a Swiss cheese, avocado, and mushroom burger and the GF bun. The bun was tasty, however so crumbly that I had to eat it with a fork. I will get the lettuce wrap next time. The staff was awesome and everyone changed their gloves. I ordered a small size fries, it seemed like lot. The cowboy and I ate for around $25. We will be back!
They do not carry GF buns, despite what you read online. When I asked about dedicated fryers, I was asked the scariest question in the world: Are you really allergic? The manager then shook his head and said, "If I was you, I wouldn't eat them." Burger was OK, though.
Delicious gluten free burgers. They make everything on the menu for gluten free needs, even has a dedicated fryer.
They don't know gluten free. No dedicated fryer so the fries will give you a gluten reaction. I told the person that I had a problem with wheat, that they had to change their gloves, the whole bit. That message did not get to the kitchen. I watched as they would pick up a roll, then pick up the lettuce. Then pick up another roll, then adjust the lettuce. I told them that I couldn't eat what they were making me and asked for a refund.
Great fries made in dedicated fryer. Anytime I can get a burger on a bun in any restaurant I'm happy! I have celiac & had no problems.
Not safe for Celiac. No one changed their gloves. The employees didn't have a specific job, even though there were several standing around. One would handle the buns, than handle the fries, and never change gloves. Huge risk for cross contact. Very disappointed due to the large numbers of good reviews. Was visiting from out of state. Did not eat their food. Not knowledgeable at all in regards to safe practices for Celiac.
Hamburger tasted great, could have sweet potato or regular french fries. Employees seemed to be very knowledgeable about their seasonings and gf safe prep. Giving 4 stars because although they have signs offering gf bun, they fail to notify you of the $2 upcharge even at the register. FYI, small fry is plenty big enough portion to feed 2 adults. Overall, very good and would eat here again.
Beat gluten free sweet potato fries I have ever had. Gluten Free bun is not mentioned on the menu but is available for $2 extra.
This location does not have gluten free buns like the listing says it does, however they do have an option to wrap your burger in lettuce. The staff was knowledgeable and friendly. They could tell me that the fries had their own fryer and the burger was delicious!
We have been here at least six times we have had a consistent experience every time and NEVER waited more than 10minutes for our food--which btw is cooked fresh to order-plus fresh cut fries (the large comes on a baking sheet to feed the whole family)AND fresh baked buns (not GF but the rest of the family loves them) The GF option is on a salad (no onion straws--OR a very nicely made lettuce cup) You are paying for quality food it's Comparable to Meatheads/5guys prices (my opinion better tasting)--if you want cheap (ps have you ever wondered WHY their food is SO cheap?) and fast-- McDonalds is down the street. The owners always take VERY special care of me--I have a gluten allergy I make a lot of requests --they gladly oblige with a smile- they change their gloves and the same person follows my food all the way through the line--that was without me asking! The fact that they know what a gluten allergy is and how to best avoid cross contamination is not something that I experience very often in ANY restaurant. I strongly recommend Mooyah's of Joliet and I will be back again very soon! Note: the fryer is listed as a cross contamination risk--it is not listed as dedicated but has separate sections where they fry different items--I do react to cross contamination and have yet to react to their fries--I wouldn't risk it if you are super sensitive but...
They DO NOT have a dedicated frier. The employee informed me that they cook fried chicken in the same frier. Also, they have a lettuce wrapped burger option, but a assembly line for the add-ons and sauces and everything is touched with the same gloves and cross-contaminated. GF only if you choose not to eat it, NOT suitable for celiacs or allergies!
I have celiac and these people were fantastic. They changed gloves and were very good about cross contamination. As far as I could tell at least. Plus the turkey burger was great! Don't eat the fries though (same fryer as fried onions)
Extemely knowledgable about what is gf safe and cross-contamination. asked if j wanted them to change gloves! Regular fries have their own fryer, but sweet potato fries are normally fries with onion strings. Upon request, they will put the sweet potato fries in gf frier for you! Excellent food and service. Will be back!
This particular location has a dedicated fryer for the fries but sometimes gf buns are a little cold. An okay burger, satisfies my fries cravings though!
The burgers and fries were so good. The gluten free bun wasn't huge and dry like most gf buns I've had. I felt like a regular person here eating really great food. Just make sure to tell them you have celiacs disease. they knew exactly what that meant,and they make sure your fries are gf and they change gloves.
Burger was great!!!! My fries were cold but the burger was well worth it!! Yummy gluten free bun
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm