I should have known by the cashier's lack of knowledge on gluten free food that I was in trouble. We have visited a few times in the past with no issues. Servers were knowledgeable and took care to make sure there was no cross contamination. Well even though he went and told them about our food allergy, I managed to get some kind of cross contamination. I was sick for a day and on day three now, I'm still recovering. I've learned my lesson and won't be back. I did complain to corporate online.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
I ordered a hamburger with fries and it was not gluten free!!
No
I usually do the ice burger. They have a separate gf fryer for fries!
— Very
— Most/All
— Excellent
I had a great time ordering my food. I asked my burger to be in a lettuce wrap since I did not want to pay extra for a gluten free bun. The meat was so tender and the strawberry milkshake was so good! I had no issues afterwards. The guy at the counter didn’t know a lot of English but understood how I wanted my order made and even reminded me to took off the onion! They don’t necessarily have a gluten free menu but you can just substitute the buns. I’m unsure if any of the sauces are gluten free though so I would definitely ask about that, or just remove the sauce just to be safe.
— Somewhat
— Some
— Excellent
I ordered DoorDash and I ordered the burger wrapped in lettuce but instead I got a regular bun. This is the first time this has happened and I am very annoyed. Btw I don’t have celiac I have a gluten intolerance. But I was still very annoyed especially since I paid a good price for it
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Newly diagnosed with celiac disease (3-4 months). I was in Abilene for a quick day trip and looking for a place to eat. Usually Five Guys is my go-to if I don’t have a packed lunch. Abilene doesn’t have one. I saw online that they had a gluten free bun on the menu. Prior to going I called and asked to speak with a manager to ask about gluten free options. She was very knowledgeable and had all of the answers. She informed me that their beef and buns were cooked on separate grills. She also said they wrap the gluten free buns in foil before warming them on the grill, so that are not cross contaminated. She also informed me that they do not have a separate fryer so that their fried WOULD have cross contamination with the other items that they deep fry, so I should not order them.
Overall the beef was good and the gluten free bun was not bad! Much better than some I have tried.
I would recommend this place as long as you let them know about your condition.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had just a bacon cheeseburger with no bun because I didn’t want to pay extra for a GF roll. The thin bad tasting burger was covered in rock hard overdone bacon. I was upset that I didn’t just go to Jersey Mike’s across the parking lot. It definitely wasn’t worth the inflated pricing.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Poor