They offer a gluten free bun and toast it on foil to prevent cross contamination on the grill. They changed gloves frequently, I was standing there watching the whole time to satisfy my worrying. I ordered a double burger on gf bun with bacon and cajun fries. Food was delicious and I didn't get sick like I did from Five Guys in Elmwood! The only caution is be careful if you need to avoid dairy bc the cheese is melted on the burgers directly on the grill and there is melted cheese all over where the burgers are cooked.
Impressed with the gluten free bun. Even had them pull out the box! Certified Gluten free and by far the best bun I’ve ever had. They changed gloves. Meat is cooked on separate grill from bread. I didn’t get sick but definitely room for possible cross contamination without knowledgeable staff.
There is not a dedicated fryer as mentioned. The gf buns are dry as bones. There is a huge risk of cross contamination. If you don’t have celiac and only try to avoid gluten, you might be safe eating a lettuce wrap burger. The shakes are also made on shared equipment so definite risk of cross contamination.
*UPDATE* have continually had good experiences here. While I have not had a bad experience at this location, was assured the sweet potato fries did not contain gluten ingredients, but online it says that they do(website nutrition info) so steer clear of those. Otherwise the regular fries and gluten free buns are good.
Courtney was managing the day I went and i told her how impressed I was with her staffs professionalism (Bun on foil while toasting and the automatic changing of gloves). This place was good and hit the spot.
Super disappointed was looking forward to having some gluten free fries. Fries are NOT in dedicated fryer. They said the fryer oil is filtered the same with other items containing gluten. We passed on eating here. People working there didn’t seem as knowledgeable-super bummed!
Their "Lifestyle Burgers" menu offers GF, vegetarian, keto, paleo, and low cal options. Can specify allergy when ordering GF, but I did not watch the prep process (always makes me nervous!) Turkey burger was good. Their GF bun is pretty unique with a very soft texture and poppy seeds on top. Shared fryer, unfortunately.
Fryer is shared with chicken nuggets so fries are NOT GF. Gf bun or lettuce wrap option and they will change gloves but staff doesn’t seem as knowledgeable about cross contamination. burger is good but my stomach hurt for 1-2 days.
The staff was careful and knowledgeable. They made sure to drop our fries in a gf fryer and took the time to double check the ingredients in one of their sauces. The burger had a gf bun with sesame seeds. It was juicy and had a yummy fresh, home grilled taste... We will definitely be back.
The food was excellent and Cheyenne was so knowledgeable about allergies and cross contamination! She was able to explain how they sanitize the shake machine between shakes to avoid cross contamination of not only gluten, but peanut butter (Reese’s Shake) for those with peanut allergies! She also warned me against the fries due to shared fryers. I so appreciate being able to eat somewhere I feel safe without fear of getting “glutened.” Thanks for looking to see what brand the GF buns are because it was super yummy! On the shakes, they are more like concretes... that’s a good thing! It means it wasn’t soupy even after I finished my burger! Perfect!
Although the shakes are tasty, dairy does a number on me. They're not technically a gluten-free facility. They do have GF buns (eh) but even the sweet potato fries are made in the same fryer as the French fries (coated with flour spice) so it's pretty much meat and lettuce if you want to eat there.
Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.
Good burger with a nice gf bun. Clean the mixer and cups for shakes to amke sure no cc. Wish they had a dedicated fryer for fries but overall great meal with no issues for my super sensitive Celiac kids
We eat here weekly. They have a gluten free bun and the regular fries have a dedicated fryer. They bag my GF food separately as requested and change gloves sometimes even without me asking. Ranch is also gluten free. I highly recommend this location. My daughter loves it.
Fantastic!! as soon as the cook heard "gluten free" he immediately changed gloves. They double checked sauce ingredients and were sure to inform me what sauces I could and couldn't have. They were very attentive to my order. The burger was fantastic and the fries are hand cut seasoned with salt and pepper. Wonderful experience!!! Will definitely go back.
My husband is gluten sensitive and they offer gluten free buns. He didn't experience any symptoms after eating here. The burgers were okay in terms of flavor but it is a great option for those who have dietary restrictions.
AMAZING burgers!!! I have eaten at this location 5 times and never once got ill. They are very serious about safety, although they call it an allergy. I think they take it even more seriously if you tell them it’s an allergy. Their gluten free bun is the best I have ever eaten! My husband, not gf, said mine looked better than his. I do not eat the fries, as I believe they are cooked in the same fryer as their chicken strips. Better to be safe than sorry. Highly recommend!
This was our second visit to the chain but first at this location. The manager was super friendly, helpful, and answered all my questions with clear explanations. He was not the least bit annoyed with my excessive questions. He even let me know the plain flavored shakes are GF and no chance of CC. My 10 year old had her first chocolate shake! Best of all she did not get sick from that nor the burger on a GF bun. She is super sensitive to cross contamination. She had fries as well. They have a dedicated fryer and brought them on their own tray separately from mine and my son's burgers on wheat buns.
Yay! Was able to eat a burger on a bun. I built my own burger, not sure it was my favorite bun but it was decent. The burger itself was tasty. I was disappointed about not getting fries. They fry them in the same oil as chicken tenders, not GF.
This particular location dips their chicken tenders in the fryer grease, I specifically asked about gluten, I specifically asked about cross-contamination and I was told over and over again everything was safe. I got sick, went back and spoke with the manager at a different time he was a different manager and he informed me of the issue. He understood the issue, but I would be very wary eating at this location because most of the staff is not trained.
I can’t say how amazing this crew is. Not only are these the best faster food burgers I’ve ever had, but the people that work here are super friendly and go out of their way to make sure your food is handled with care. See, I have Celiacs disease (an extreme gluten allergy) and MOOYAH has the ability to accommodate my needs... including Gluten Free Buns!!!!! Best buns I’ve ever I had!!!! So good I want to know the brand so I can buy some! Of course, there is always the potential for cross contamination, but I have not experienced any of my allergy outbreaks. Other restaurants often have workers that roll their eyes, scoff or whisper to each other about how frustrating it is that they have to clean surfaces or get mad when I ask if I can get toppings from “never been touched” supplies. Some places even get mad when I ask if they can please change their gloves. But not MOOYAH!! They are as careful as possible to not allow bread/crumbs to touch my food. They go above and beyond! There are very few faster food places that I can actually enjoy, ESPECIALLY WITH GLUTEN-FREE BREAD!!! ☺️ They also offer vegetarian & vegan options with a dedicated GF deep frier for potato French fries (they also have sweet potato fries, but these aren’t GF). There have been several employees that have made my visits so awesome! I wanna say thank you/give a shout out to Cass, Eddie, Larry, and Roger! You guys always help with a smile and make every visit Gluten Friendly! See you all soon!
No dedicated fryer for fries but the staff had just changed the oil and made me some. GF bun and was good for a food court burger. Mine was made by someone with new gloves/ surface
Knowledgable staff, clean tables- so no gluten crumbs to sit down to, GREAT tasting meat patty. Felt so "normal" to order/eat at a fast food type of place. Not what I'm used to. Really tasty food too! I will be back!
We’ve eaten here once and my son with celiac didn’t get sick after eating a burger (did not get fries). The staff was friendly and changed gloves. It feels a little sketchy eating here because the overall restaurant feels dirty and is run by teenagers who are focused on joking around with each other. Will probably go back.
The cashier was knowledgeable and kind and he made sure the kitchen staff changed gloves. As there was a newer employee who hadn’t prepared a celiac-friendly order before, the cashier took the time to coach him through making the order.