MOOYAH Burgers, Fries & Shakes

I was glutened. I had a burger with a GF bun and some fries. They said everything I ordered was GF. I will not go back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Good gluten free buns but was informed that the fries are not gluten free

Celiac friendly?

Yes

The staff was very attentive to my allergy and one staff member followed my burger the whole time changing out gloves often. The burger was fabulous! Would definitely eat there again.

I asked for a gf bun and the cashier ask if I have a gf allergy. She yelled to the cooks gf allergy and they put on a new pair of gloves. The bun was delicious.

Good burger and fries they have experience with gluten free, we enjoyed it, nice to have more options eating out

Celiac friendly?

Yes

GF buns and the burgers are decent. I don’t think they use a separate fryer or grill though.

They offer a gluten free bun and toast it on foil to prevent cross contamination on the grill. They changed gloves frequently, I was standing there watching the whole time to satisfy my worrying. I ordered a double burger on gf bun with bacon and cajun fries. Food was delicious and I didn't get sick like I did from Five Guys in Elmwood! The only caution is be careful if you need to avoid dairy bc the cheese is melted on the burgers directly on the grill and there is melted cheese all over where the burgers are cooked.

Celiac friendly?

Yes

Great burger and fries. GF buns and separate fryer!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

So they do have gluten free buns but DO NOT have a dedicated fryer for fries. When I asked I was told they “try to keep only fries in the first fryer but other things do get in there” so not safe for celiac. Otherwise the burger was great!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They sanitize everything and change gloves! They have a separate fryer. This place takes customer service very seriously and they do a great job at avoiding cross-contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Although the burger and bun are listed as gluten free, the fries are NOT. We have eaten here twice and were told both times that the fries were cooked separately and were in fact gluten free. Tonight, another employee informed us that is not the case and has never been the case since they opened.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Edited for update 08/2023:

MOOYAH was a family favorite for years until we moved away in 2020. We returned to Knoxville this summer and have ordered delivery from this location a couple of times. Using their app is easy but I was unhappy to see I had to call the store to alert them of any allergies. I was pleased with both instances of how friendly the employees are and assured me that “they would take care of us, no problem”. Happy to have this as an option again. Only complaint is that some point while we were gone, they went to Udi’s buns. It definitely diminishes the experience.

Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good