RUN away! Located in the Food Court of the Mall, the employees have no idea of what gluten is! After ordering with an Udi's gluten free bun ($1.99 extra) they loaded my husband's burger with a handful of crispy onion straws, then proceeded to make my bacon cheddar, all with the same gloves. NO dedicated fryer. Initially they said yes, but then when I questioned further, they said, "Well the onion straws are dipped in flour and cooked in there"! We were both miserable all night and most of the day. Again, RUN away. Definitely not safe for Celiacs. Also, no combos. All ala carte, so $32 for 2 burgers, 2 fries and 2 drinks. Would have said NO stars but review requires at least one!!
Their "Lifestyle Burgers" menu offers GF, vegetarian, keto, paleo, and low cal options. Can specify allergy when ordering GF, but I did not watch the prep process (always makes me nervous!) Turkey burger was good. Their GF bun is pretty unique with a very soft texture and poppy seeds on top. Shared fryer, unfortunately.
Fryer is shared with chicken nuggets so fries are NOT GF. Gf bun or lettuce wrap option and they will change gloves but staff doesn’t seem as knowledgeable about cross contamination. burger is good but my stomach hurt for 1-2 days.
The staff was careful and knowledgeable. They made sure to drop our fries in a gf fryer and took the time to double check the ingredients in one of their sauces. The burger had a gf bun with sesame seeds. It was juicy and had a yummy fresh, home grilled taste... We will definitely be back.
The food was excellent and Cheyenne was so knowledgeable about allergies and cross contamination! She was able to explain how they sanitize the shake machine between shakes to avoid cross contamination of not only gluten, but peanut butter (Reese’s Shake) for those with peanut allergies! She also warned me against the fries due to shared fryers. I so appreciate being able to eat somewhere I feel safe without fear of getting “glutened.” Thanks for looking to see what brand the GF buns are because it was super yummy! On the shakes, they are more like concretes... that’s a good thing! It means it wasn’t soupy even after I finished my burger! Perfect!
Although the shakes are tasty, dairy does a number on me. They're not technically a gluten-free facility. They do have GF buns (eh) but even the sweet potato fries are made in the same fryer as the French fries (coated with flour spice) so it's pretty much meat and lettuce if you want to eat there.
Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.
Good burger with a nice gf bun. Clean the mixer and cups for shakes to amke sure no cc. Wish they had a dedicated fryer for fries but overall great meal with no issues for my super sensitive Celiac kids
We eat here weekly. They have a gluten free bun and the regular fries have a dedicated fryer. They bag my GF food separately as requested and change gloves sometimes even without me asking. Ranch is also gluten free. I highly recommend this location. My daughter loves it.
Fantastic!! as soon as the cook heard "gluten free" he immediately changed gloves. They double checked sauce ingredients and were sure to inform me what sauces I could and couldn't have. They were very attentive to my order. The burger was fantastic and the fries are hand cut seasoned with salt and pepper. Wonderful experience!!! Will definitely go back.
My husband is gluten sensitive and they offer gluten free buns. He didn't experience any symptoms after eating here. The burgers were okay in terms of flavor but it is a great option for those who have dietary restrictions.
AMAZING burgers!!! I have eaten at this location 5 times and never once got ill. They are very serious about safety, although they call it an allergy. I think they take it even more seriously if you tell them it’s an allergy. Their gluten free bun is the best I have ever eaten! My husband, not gf, said mine looked better than his. I do not eat the fries, as I believe they are cooked in the same fryer as their chicken strips. Better to be safe than sorry. Highly recommend!
This was our second visit to the chain but first at this location. The manager was super friendly, helpful, and answered all my questions with clear explanations. He was not the least bit annoyed with my excessive questions. He even let me know the plain flavored shakes are GF and no chance of CC. My 10 year old had her first chocolate shake! Best of all she did not get sick from that nor the burger on a GF bun. She is super sensitive to cross contamination. She had fries as well. They have a dedicated fryer and brought them on their own tray separately from mine and my son's burgers on wheat buns.
Yay! Was able to eat a burger on a bun. I built my own burger, not sure it was my favorite bun but it was decent. The burger itself was tasty. I was disappointed about not getting fries. They fry them in the same oil as chicken tenders, not GF.
This particular location dips their chicken tenders in the fryer grease, I specifically asked about gluten, I specifically asked about cross-contamination and I was told over and over again everything was safe. I got sick, went back and spoke with the manager at a different time he was a different manager and he informed me of the issue. He understood the issue, but I would be very wary eating at this location because most of the staff is not trained.
I can’t say how amazing this crew is. Not only are these the best faster food burgers I’ve ever had, but the people that work here are super friendly and go out of their way to make sure your food is handled with care. See, I have Celiacs disease (an extreme gluten allergy) and MOOYAH has the ability to accommodate my needs... including Gluten Free Buns!!!!! Best buns I’ve ever I had!!!! So good I want to know the brand so I can buy some! Of course, there is always the potential for cross contamination, but I have not experienced any of my allergy outbreaks. Other restaurants often have workers that roll their eyes, scoff or whisper to each other about how frustrating it is that they have to clean surfaces or get mad when I ask if I can get toppings from “never been touched” supplies. Some places even get mad when I ask if they can please change their gloves. But not MOOYAH!! They are as careful as possible to not allow bread/crumbs to touch my food. They go above and beyond! There are very few faster food places that I can actually enjoy, ESPECIALLY WITH GLUTEN-FREE BREAD!!! ☺️ They also offer vegetarian & vegan options with a dedicated GF deep frier for potato French fries (they also have sweet potato fries, but these aren’t GF). There have been several employees that have made my visits so awesome! I wanna say thank you/give a shout out to Cass, Eddie, Larry, and Roger! You guys always help with a smile and make every visit Gluten Friendly! See you all soon!
Knowledgable staff, clean tables- so no gluten crumbs to sit down to, GREAT tasting meat patty. Felt so "normal" to order/eat at a fast food type of place. Not what I'm used to. Really tasty food too! I will be back!
We’ve eaten here once and my son with celiac didn’t get sick after eating a burger (did not get fries). The staff was friendly and changed gloves. It feels a little sketchy eating here because the overall restaurant feels dirty and is run by teenagers who are focused on joking around with each other. Will probably go back.
The cashier was knowledgeable and kind and he made sure the kitchen staff changed gloves. As there was a newer employee who hadn’t prepared a celiac-friendly order before, the cashier took the time to coach him through making the order.
Great new burger place! I had the BBQ Bacon Cheddar Burger. The gluten free bun was soft, with good flavor & texture. It didn’t crumble or fall apart like the GF buns at so many places! The burger was cooked thoroughly & the fries were very good. I will definitely return & recommend it to others!
My turkey burger was fire!!! Soooo delicious!!! It's called the Lean Green. Fries are safe too. 10/10 recommend :)
My daughter is VERY sensitive to gluten. The slightest cross contamination gets dinner sent back from her stomach. Everything went very well for her at Mooyah Burgers and the food/ service was EXCELLENT. It is so hard for her to eat out and this one is a real gem. She had the 1/2lb burger, lettuce and tomato on a GF bun. Also had th sweet potatoe fries.
Delicious burgers, but really hit or miss with staff. Some are very knowledgeable while others know nothing about gluten or cross contamination. They've remade burgers for me no problem if necessary. No dedicated kitchen space or fryers as far as I know. I'm personally not very sensitive to cross contamination, so I haven't felt sick.