We went to Moxie's for dinner last night because it's always been a solid choice for me for a positive experience re getting a tasty reliably gluten-free meal.
On sitting down, I was extremely disappointed to discover there is no longer a gfree menu, and options are also not marked on the main menu. When I asked about my options, the server sent over the manager. She indicated it's a corporate decision; they think they can give us a better experience by talking with their customers who have allergy issues and communicating one-on-one with them. Corporate has made the assumption that everyone who chooses a gfree meal does it because they have to for medical reasons and that it isn't just a choice to reduce wheat in their diet.
As an adult, I would much prefer to be able to see which items are inherently gfree and which items can be modified, choose a preferred and a backup option, then speak with the manager. It would also be faster and more streamlined for the manager. As it was, we got into a whole big discussion while we weighed this option over that. I've always had a good experience at Moxie's, and appreciate the care they take with my food issues, and appreciate that they've always had a manager come speak with me when i tell the server my need for a gfree meal, but i really think corporate has dropped the ball on this one.
In the end, I chose the salmon (with a modified lemon sauce), with jasmine rice instead of ancient grains, plus veg of green beans and roasted squash. It was lovely, and reliably gfree.
I just argue that corporate has gone down the wrong path with their menu decision.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Extensive Gluten free menu! Good choices and really good.
Definitely does not have a dedicated fryer which eliminates a lot of the menu.
A lot of the items marked gluten free require significant modifications to actually be gluten free without cross contamination.
I said I had Celiac and the waitress asked if it was mild or severe which was not confidence inspiring.
A manager does come out and supervise an allergy order though which is nice. Also the waitress was very willing to check with the kitchen about gluten free.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
Their menu lists several items as “gluten conscious” which is not appealing to someone with celiac. The server asked me if I had “mild” or “severe” celiac which was a confusing question because I understand celiac .. as celiac…. Regardless, she checked with manager and kitchen and I got a plain salad with tofu. It was pretty sad.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Poor
My go to is usually the Cajun chicken sandwich. And they will put it on a gluten free bun for me. I’ve also got apps like their roasted feta and tomatoes. Instead of bread they substitute it for cucumbers for me. Or they have given me Mary brown gf crackers for the guacamole
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They will bring out the manager to confirm no cross contamination. My daughter loves the gf burger and mashed potatoes (fryer is not dedicated and they know what that means)
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Tons of options and best of all, a dedicated fryer for fries and they were maybe the best fries I’ve ever had!! I got the blackened chicken sandwich. It sounds like they normally have gf buns but were out. I got a lettuce bun and it was still delicious!!