Review of Mr. Chen's Organic

I'm gluten free due to celiac disease and was recommended by a friend to try Mr. Chen's because they can make custom orders of their dishes. Unfortunately, this was not the case. I messaged the restaurant asking if they can use tamari as a vegan, gluten-free substitute for soy sauce, and they verified that they could. However, when my tofu and vegetables arrived, it was soaked in what was obviously a soy based stir-fry sauce which I can't eat. I messaged them again asking for a refund or store credit, but they didn't respond this time. I'm still trying to get in touch to get a refund.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for dinner
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering