Mucho Gusto Mexican Kitchen
$ • Mexican Restaurant
Most Recent Reviews
Manager makes excuses for mistakes on the grill and when remade its half the size!
The place Needs a real manager who cares more about the customer then her cooks feelings!
When I went in, which was over a year ago, it was clear they didn't understand the concept of cross-contamination. The person in charge insisted that their food was Celiac-safe as long as I avoided the flour tortillas, but he got an attitude with me when I asked if they had any uncontaminated ingredients they could use instead of what was already out in the serving line. My mom and I decided not to take the risk and eat there, but my son who is much less sensitive decided to eat anyway... and got sick.
When I emailed the manager to tell her my son got sick there, and what I observed, and asked that they consider some re-training for their staff on cross-contamination, I got an answer that they were already well trained and that their food is safe for Celiacs.
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More Reviews
Got horribly sick after the last time I ate there.
Not a good place for someone who has Celiac because cross contamination is really high. I ate here and the food was good but I was traveling and asked the server behind the counter to change his gloves. He did but then put the corn tortilla on the same spot on grill my brother's wheat tortilla had just been. I said that wouldn't do so he apologized, tossed it out and then heated 2 in the microwave. I chose what I wanted beans, rice, etc and he took it from new supplies kept in the fridge to avoid the cross contamination. I didn't have any reaction but still they're very busy so be prepared to help them know what you need.
No gluten free menu but when I asked about GF the person at the counter immediately washed his hands and changed gloves. You cannot eat the chips here. You are pretty much limited to soft tacos. The carnitas was tasty and so was my margarita but very few options available. I just can't embrace a Mexican place where I can't eat chips and salsa.
Super friendly owner! Went out of her way to make sure my food was uncontaminated and that I was informed of exactly how they cook every thing. Didn't get sick and wanted to spread the word about how wonderful this place is!
