Review of Nando's

30-31 Cheapside, Preston PR1 2AP, UK

Overall Rating

Review


The manager was happy to take my order but didn't know what was GF and what could be modified on the menu. When they brought my food out they had put an "allergy" flag into my chicken, and put the sides from the other person on my table onto my plate despite us having separate orders. Those sides included garlic bread, which was on top of my chicken. When I raised this, they apologised. Then after we finished our food they brought out a complementary dessert to apologise again. A complementary lemon tart that contained gluten. When I explained I can't have gluten and that was the issue in the first place, they walked away with it and didn't come back. Hard pass.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 months ago

Symptomatic Celiac