Nando's

The manager was happy to take my order but didn't know what was GF and what could be modified on the menu. When they brought my food out they had put an "allergy" flag into my chicken, and put the sides from the other person on my table onto my plate despite us having separate orders. Those sides included garlic bread, which was on top of my chicken. When I raised this, they apologised. Then after we finished our food they brought out a complementary dessert to apologise again. A complementary lemon tart that contained gluten. When I explained I can't have gluten and that was the issue in the first place, they walked away with it and didn't come back. Hard pass.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Increbly helpful! The waitress got the manger for us as it was an allergy menu. They showed us the allergy matrix and made sure all the food was cooked separately. The waiter washed his hands before bringing our food over. Can not recommend enough

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Little tricky sometimes working the allergen guide but really good food and feel really safe eating there

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering
• Offers outdoor seating

I am sooooooo impressed with this nando's. Not only is it BEAUTIFUL, the staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve us due to my dietaries and I felt very safe and taken care of. Honestly, my first visit to London, I was so impressed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I am sooooooo impressed with Nando's UK. The staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve me due to my GF dietaries for a coeliac and I felt very safe and taken care of.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had delicious chicken with sweet potatoes. Also the loaded fries taste nice. Nice staff around and they have a special list on their ipad where all the allergies are. Very nice place to go to!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I specified my requirements when seated. Was given an ipad to search what I'd like and check allergens. Lots of choice. Ordered at till so manager could monitor. Came with an 'allergy' flag so I knew it was mine. My OH ordered garlic bread. Server kept it separate and away from my side of table.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They’re very careful with allergies and I feel safe however I do sometimes feel unwell after eating here, very hit and miss so will no longer eat here

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good