I am sooooooo impressed with Nando's UK. The staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve me due to my GF dietaries for a coeliac and I felt very safe and taken care of.
— Very
— Most/All
— Excellent
— Very
— Most/All
— Excellent
Great with allergy and coeliac requests. Seperate area for preparing food and comes out labelled with allergy. Staff are very understanding and will make sure it’s safe to eat. Fabulous food.
— Very
— Most/All
— Excellent
I am sooooooo impressed with this nando's. Not only is it BEAUTIFUL, the staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve us due to my dietaries and I felt very safe and taken care of. Honestly, my first visit to London, I was so impressed.
— Very
— Most/All
— Excellent
Had delicious chicken with sweet potatoes. Also the loaded fries taste nice. Nice staff around and they have a special list on their ipad where all the allergies are. Very nice place to go to!
— Very
— Some
— Excellent
I specified my requirements when seated. Was given an ipad to search what I'd like and check allergens. Lots of choice. Ordered at till so manager could monitor. Came with an 'allergy' flag so I knew it was mine. My OH ordered garlic bread. Server kept it separate and away from my side of table.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
They’re very careful with allergies and I feel safe however I do sometimes feel unwell after eating here, very hit and miss so will no longer eat here
— Not at all
— Some
— Good
I’ve been going to Nando’s for years and have never specifically noticed feeling ill afterwards. However, the last time I ate there, they accidentally served me garlic bread (when I had put the order through as gluten allergy order). The waitress took the garlic bread off the plate but didn’t realise I couldn’t have the rest of it due to cross contact. She was happy to help when I explained how sensitive I was even to crumbs, and got me a completely new meal, but it did plant seeds of doubt in my mind. The next time we went into Nando’s, we were about to order my usual gluten free meal, but the employee on the till asked if I was a Coeliac (as he was on himself), and after saying that I was, he advised against ordering the chicken, as they cook the garlic bread on the same grill! I believe they wipe the grill down, but this was enough to put me off going there again. It may differ at different restaurants but I’m not sure it’s worth the risk.
— Not at all
— No gluten-free information on the menu
— Some
— Excellent