Manager will always assist and confirm order is suitable prior to payment. They will oversee the kitchen and ensure surfaces are cleaned and deemed safe. They will deliver the food to the table and it will be clearly flagged it is an “allergy order”
Quick, fresh, tasty food. Most available as gluten free.
— No gluten-free information on the menu
Nandos does GF very well at all branches. Staff check all allergens when ordered and food is prepared separately. Separate frier for chips. Best way to work out what to order is to use website on mobile, then you can filter by allergen. Their allergen menu is pretty confusing!
I have always had good experiences with Nando's, wherever I go. I have eaten in Nando's in Chelmsford, Lincoln, Nottingham and London. It's a reliable restaurant to have a good and safe meal. Meals come with a gluten free flag if you specify that it is an "allergy order" when ordering. They then ask what allergy and if you're coeliac. I have not ever felt ill after going and I usually have quite severe reactions to gluten, so I trust Nando's a lot now.
They have sorbet for GF/DAIRY FREE desserts. All chips made are gluten free as they told me the chips are the only things that goes into their fryers
They take it very seriously and almost everything is gluten free! (Except obvious breads)
Staff was very knowledgeable and happy to explain how their kitchen does the best they can to minimize potential contamination. They have a separate fryer, separate section of grill and separate tongs... very attentive to detail (in a verifiable way!!!!) and happy to explain/answer questions. I’m quite Leary of fast food type restaurants but this Nandos has their act together and I was very happy and comfortable eating here.