They took extra care of my girlfriend. They did double check at the back of the kitchen to avoid any risk of cross contamination
— Very
— Most/All
— Excellent
Nice grilled chicken and salads. Allergen list available.
I specified my requirements when seated. Was given an ipad to search what I'd like and check allergens. Lots of choice. Ordered at till so manager could monitor. Came with an 'allergy' flag so I knew it was mine. My OH ordered garlic bread. Server kept it separate and away from my side of table.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
They’re very careful with allergies and I feel safe however I do sometimes feel unwell after eating here, very hit and miss so will no longer eat here
— Not at all
— Some
— Good
I’ve been going to Nando’s for years and have never specifically noticed feeling ill afterwards. However, the last time I ate there, they accidentally served me garlic bread (when I had put the order through as gluten allergy order). The waitress took the garlic bread off the plate but didn’t realise I couldn’t have the rest of it due to cross contact. She was happy to help when I explained how sensitive I was even to crumbs, and got me a completely new meal, but it did plant seeds of doubt in my mind. The next time we went into Nando’s, we were about to order my usual gluten free meal, but the employee on the till asked if I was a Coeliac (as he was on himself), and after saying that I was, he advised against ordering the chicken, as they cook the garlic bread on the same grill! I believe they wipe the grill down, but this was enough to put me off going there again. It may differ at different restaurants but I’m not sure it’s worth the risk.
— Not at all
— No gluten-free information on the menu
— Some
— Excellent
I’ve been going to Nando’s for years and have never specifically noticed feeling ill afterwards. However, the last time I ate there, they accidentally served me garlic bread (when I had put the order through as gluten allergy order). The waitress took the garlic bread off the plate but didn’t realise I couldn’t have the rest of it due to cross contact. She was happy to help when I explained how sensitive I was even to crumbs, and got me a completely new meal, but it did plant seeds of doubt in my mind. The next time we went into Nando’s, we were about to order my usual gluten free meal, but the employee on the till asked if I was a Coeliac (as he was on himself), and after saying that I was, he advised against ordering the chicken, as they cook the garlic bread on the same grill! I believe they wipe the grill down, but this was enough to put me off going there again. It may differ at different restaurants but I’m not sure it’s worth the risk.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Excellent
Staff are great with allergy orders and the food is always amazing.
— Very
— Most/All
— Excellent