Ordered a hamburger with gluten free bun and they were very nice about it. Asked questions and they knew the answers in relation to celiac. They have a nice selection of gluten free menu items. The cook came out with the food and assured is he took precaution when preparing the burger! We did not get sick!
The Nashua, NH restaurant does NOT have a separate fryer for fries. The manager said they do have a separate fryer but when it gets busy they put other things in it that are not GF. Doesn't that defeat the purpose of having a separate fryer???? They do have a GF menu and a vegetarian menu which lists good food. They also have GF buns for burgers but do NOT have GF pasta.
I heard that they had a small gf menu and it is in the back page. So we ordered gf burger and said several times we are gf to the waitress and her trainee and even ordered gf vegetables. The burger comes out and it is clearly not gf and the roll was clearly not gf. So we wait. we wait. we wait and we wait. They finally come to check on us and when I question the rolls on the burgers she says no they are not gf and takes the food back. If we were new to gf we would have eaten it and suffered. So while they offer the gf limited menu it's as simple as if the staff has no clue, you're in trouble. The manager apologized and took it off the bill, but it's always a risk we take...
I knew they had a GF menu, but what I didn't know is that at the NASHUA, NH restaurant they have something even better - DARYN, the GM. After I placed my order with the waitress, he went out of his way to come to our table, introduced himself, and reviewed my order with me just to assure me that I would be well cared for in the kitchen. It isn't listed on the menu, but he let me know that their location has a dedicated fryer! Delicious GF fries!! I'd eaten at 99 once before at a different location and also had a lovely and safe meal, but Daryn's attentiveness took it up to the next level of service. I'm thanking my lucky stars Daryn happens to work at my LOCAL 99. I plan on eating there again and again.