Review of Noodles and Company

2274 N Eagle Rd, Meridian, ID 83646

Overall Rating

Review


I don't know if it was just because they had only just opened a couple of months when we had visited there but their staff had no idea what Gluten Free was! They were suggesting things that were not gluten free and when we asked them which ones are, they just said be safe and stick with salads. Ummm we didnt go to NOODLES AND COMPANY to eat a salad! We were inquiring about the sauces and they had no idea what gluten was, what celiac was, the concept of cross contamination etc. So we like spent 10 minutes explaining to 3 of their staff what Celiac's disease was and why they need to be completely Gluten Free! I mean if they were going to advertise that they are a gluten-free friendly place and list themselves in celiac friendly lists they should at least educate their staff first! On top of that, they messed up our order and didn't add the meat (chicken) we had asked onto my husbands plate, so i gave him a few slices from mine while I flagged down the manager passing by (we came from the gym and were both in dire need of protein). I was explaining their mistake and the manager interrupts me then looks at me all sarcastic and tells me that my husband is eating the chicken right now and rolls his eyes. I almost punched him in the gut. We never came back there, as the food wasn't really anything special (seriously I could have cooked all that crap better what was the point in going there), the servings were small and the people were clueless.

Celiac friendly?

No

Updated 8 years ago