I used to love this place but have eaten at two different locations in the greater Columbus area and the quality has really suffered. I predict this whole chain will be gone within the next 5 years. My dish was missing 3 key ingredients, making this an incredibly bland and yet oddly expensive dish. But definitely gluten free. The staff at both locations was very friendly - they are hiring well for customer facing but not for quality control. Will not be eating at any of the locations ever again. And that is saying something because I once wrote their HQ and begged them to open a location in my town:(
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Below Average
They told me the option I ordered had trace amounts of gluten in it after I bought it and it was made. But at least they told me. I gave the meal to a friend. Previous times (different meals) had been fine, but as a celiac I just can't risk it and probably won't be back.
No
I ordered gluten free spaghetti and meatballs, which but subbed the meat balls for grilled chicken since the meatballs are not gf. I get home with my to go meal and there were meat balls on my dish, obviously wasn't very happy, but the store kindly refunded me!
There Gluten free pasta is the BEST! I have tried many many many gluten free pasta and all have tasted funky and not good. But the noddles and company noodles are the BEST! I didn't even know they were gluten free until my mom told me! I definitely recommend it!
Yes
Loved the Chicken Pad Thai!
Yes
Liked it
When ordering I was ensured cross contamination would be avoided as much as possible. I felt comfortable with the people making my meal. It was fresh and hot
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
My two teens and I all have to avoid gluten. I am Celiac, my daughter has a full-blown gluten and gliadin allergy, and my son gets flu-like symptoms if he eats gluten. We’ve eaten at other Noodles & Company locations with no problems. So when I placed our order and explained that we needed 3 gluten-free Mac and cheeses with grilled chicken, I assumed the employees would be as cautious as they had been at other locations. I was wrong. Halfway through my son’s meal he noticed regular glutinous noodles mixed in with the “gluten-sensitive pipette” noodles. I took it to the register and showed them. They apologized and remade the dish, but my son had already been glutened and has been sick for several days as a result. Use extreme caution at this location. There is definitely cross contamination going on.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Amazing. I wanted to hey something that I never get here, but what can i say, I had to get the same thing i always do; Pad Thai. Everything here is amazing always. This is my first time at this location, and it was a pretty enjoyable experience, as long as you don't have to use the restroom! U was kind of worried because most Noodles I go, to they usually get like 1 or 2 non gf nodlws mixed in with the gf ones but there were nine this time!
— Somewhat
— Some
— Excellent
Made exactly as ordered. Yummy and soothing. I have food allergies as well as celiac. They accommodated it all, and I had no reactions.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I was very excited to eat the gluten free Mac & cheese. We called to make sure ahead of time that everything would be cooked separately, and told them i had celiac. When I went to order in person I told them the same thing, and still ended up extremely sick sadly
— Not at all
— Some