Review of Noodles and Company

I used to love this place but have eaten at two different locations in the greater Columbus area and the quality has really suffered. I predict this whole chain will be gone within the next 5 years. My dish was missing 3 key ingredients, making this an incredibly bland and yet oddly expensive dish. But definitely gluten free. The staff at both locations was very friendly - they are hiring well for customer facing but not for quality control. Will not be eating at any of the locations ever again. And that is saying something because I once wrote their HQ and begged them to open a location in my town:(

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average