O'Charley's

5 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2150 Northwoods Blvd
North Charleston, SC 29406

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I went at a time it wasn’t super busy we were one of the only groups there, but they handles it amazingly. I let them know I could not have gluten and if they could change gloves before touching my food. They offered to cook my steak on a separate clean pan to make sure there was no cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I asked for a GF menu. I was shown a binder then told the only food I can eat since I ave celiac disease is salmon, broccoli, and all of their salads without the croutons. They are out of so much she said.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


I have been a regular of this location for a little over a year now, when I recently discovered that I have Celiac they have jumped through hoops to help me find GF options. This started about a month before the company posted their GF menu.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List

Categories

  • Dinner
  • Restaurant

Photos


Gluten-Free at O'Charley's
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More Reviews


Celiac

Overall Rating

Review


they were not careful. I had to send 2 of our meals back, then when the waitress said "it will be just a couple minutes" I knew they were just cleaning off our meat. I told her they had to make totally new plates as the breaded items had touched it all. she went running back to the kitchen to stop them. I know I got a new steak because it looked different, no way of knowing if the sides were replaced too. I do not think they were. they obviously have no allergy training.

Updated 8 years ago read full review

Overall Rating

Review


Asked for the gluten-free/allergen menu right at the door. Server told us that the grill is cleaned after each meal is prepared(each customer). Had steak & grilled salmon, asparagas and broccolli. Food was delicious and prices good. No symptoms other than anxiety. I'm Celiac and would have felt it if there was any contamination.

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


I can’t really give it any stars bc I didn’t go in, and I’m not sure why it’s on this app. They don’t have anything labeled gluten-free on the menu, and when I called to see if they had gluten-free buns or bread or pasta, they said no. So I’m pretty sure all you can eat here is salad! (and bring your own dressing 😆)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Three days after eating a "gluten-free" salad I am still sick! Later learned they marinate their chicken in a flour mix, but it's on the allergen list as safe!!! Never returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


They couldn’t even manage a salad without croutons and dressing…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


My wife had the ribs broccoli and side salad and didn't get sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Ordered a steak, salad and potato thinking it was the least likely to mess up... still ended up sick. Plus the steak and potatoes tasted very gross. My steak seemed more like a burger than steak. Overall super disappointed in the meal, and glutened.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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