O'Charley's

5 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2150 Northwoods Blvd
North Charleston, SC 29406

Most Recent Reviews


Symptomatic Celiac
1 year ago

I went at a time it wasn’t super busy we were one of the only groups there, but they handles it amazingly. I let them know I could not have gluten and if they could change gloves before touching my food. They offered to cook my steak on a separate clean pan to make sure there was no cross contamination.

Safety
Taste
Variety
Celiac
4 years ago

I asked for a GF menu. I was shown a binder then told the only food I can eat since I ave celiac disease is salmon, broccoli, and all of their salads without the croutons. They are out of so much she said.

Safety
Gluten-Free at O'Charley's
8 years ago

I have been a regular of this location for a little over a year now, when I recently discovered that I have Celiac they have jumped through hoops to help me find GF options. This started about a month before the company posted their GF menu.

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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Gluten-Free at O'Charley's
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More Reviews


Celiac
8 years ago

they were not careful. I had to send 2 of our meals back, then when the waitress said "it will be just a couple minutes" I knew they were just cleaning off our meat. I told her they had to make totally new plates as the breaded items had touched it all. she went running back to the kitchen to stop them. I know I got a new steak because it looked different, no way of knowing if the sides were replaced too. I do not think they were. they obviously have no allergy training.

11 years ago

Asked for the gluten-free/allergen menu right at the door. Server told us that the grill is cleaned after each meal is prepared(each customer). Had steak & grilled salmon, asparagas and broccolli. Food was delicious and prices good. No symptoms other than anxiety. I'm Celiac and would have felt it if there was any contamination.

Reviews of this Chain

4 months ago

Our server was great so this is not directed at him at all. However, the hostess had to go ask the manager for a gluten free menu - and 15 mins later no manager, no menu. I just pulled it up online.

Food was mediocre at best. And it took 5 mins to be seated when there were literally less than 10 people in the entire restaurant.

Just miss the O’Charleys of old

7 months ago

I can’t really give it any stars bc I didn’t go in, and I’m not sure why it’s on this app. They don’t have anything labeled gluten-free on the menu, and when I called to see if they had gluten-free buns or bread or pasta, they said no. So I’m pretty sure all you can eat here is salad! (and bring your own dressing 😆)

Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
10 months ago

Three days after eating a "gluten-free" salad I am still sick! Later learned they marinate their chicken in a flour mix, but it's on the allergen list as safe!!! Never returning.

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Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Symptomatic Celiac
11 months ago

They couldn’t even manage a salad without croutons and dressing…

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
1 year ago

My wife had the ribs broccoli and side salad and didn't get sick

Safety
Taste
Variety
Other
  • — Lunch
  • — Dinner
  • — Takeout
  • — Good for kids

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