Permanently Closed

Ono Pokii

3 recent ratings
$$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Poke, Rice Bowls, Soup, Soy Sauce
Safety Rating
3 ratings

As rated by the community

4914 Rue Sherbrooke Ouest, Westmount, QC H3Z 1H3, Canada H3Z 1H3

Most Recent Reviews


Celiac

Overall Rating

Review


*Note* only the Gluten items are marked on the menu - if there is no marking next to a menu item it is GF. The server at the entrance walked me through the menu for my takeout order. He was very nice and patient. He explained that they had procedures to avoid cross contamination. I ordered a “build your own “ with the coconut rice, fresh salmon, grilled octopus, hearts of palm, marinated bamboo, beets, fried onions and seaweed. I am intolerant to soy so the only sauce I could have was the spicy Mayo. He double checked that all my choices were gf. I was surprised that the fried onions were okay but it is just onions and oil. Overall it was delicious. Everything I chose tasted good together. The only things I didn’t like were the grilled octopus - way too chewy, and the marinated bamboo which was hard to eat because it was so fibrous. The salmon was amazingly fresh. It was actually too much food for one sitting. I will definitely return.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for soy-free
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers outdoor seating
Updated 1 year ago read full review

Hashimoto's

Overall Rating

Review


Amazing food. Owner is super knowledgeable about celiac and has created the menu to be celiac friendly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Beware of the menu! Although the menu contains items with the familiar GF icon presumably to indicate what is gluten free, the icon is actually to show what contains gluten (there’s a cross through the GF!) - which is the opposite of most restaurants. The menu did not contain a legend to clarify what the symbol meant. When ordering by phone I made sure to point out that I must eat gluten free, and asked if the thing I ordered is in fact gluten free. The person I talked to seemed a bit confused ( I should have paid more attention to that) and said sure, if the menu says it is. When picking up the order we again talked about gluten free items. It was only after I had a big mouthful that it was clear that my noodles are made of wheat. I phoned back the resto and asked for clarification on their menu description. This person was much more knowledgeable about the menu and explained that they decided to mark gluten containing items because it was simpler. I’m deeply unimpressed ( and thoroughly glutened!)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Poke
  • Rice Bowls
  • Soup
  • Soy Sauce

Categories

  • Allergy Friendly
  • Asian
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Hawaiian
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Quick Service Restaurant
  • Soy-Free Friendly
  • Takeout
  • Vegan Friendly

Photos


Add a photo

More Reviews


Overall Rating

Review


If you call they will tell you gluten free options

Food was so tasty!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


I spoke with the owner and he was very knowledgeable about what was safe and what was not. There were only a couple of options on the menu that I couldn’t have. All dressings with soy used Tamari. There was even someone eating there at the same time who was also celiac. The food was delicious and atmosphere was charming.

Celiac friendly?

Yes

Updated 5 years ago read full review

More Info