Review of Ono Pokii

4914 Rue Sherbrooke Ouest, Westmount, QC H3Z 1H3, Canada H3Z 1H3

Overall Rating

Review


Beware of the menu! Although the menu contains items with the familiar GF icon presumably to indicate what is gluten free, the icon is actually to show what contains gluten (there’s a cross through the GF!) - which is the opposite of most restaurants. The menu did not contain a legend to clarify what the symbol meant. When ordering by phone I made sure to point out that I must eat gluten free, and asked if the thing I ordered is in fact gluten free. The person I talked to seemed a bit confused ( I should have paid more attention to that) and said sure, if the menu says it is. When picking up the order we again talked about gluten free items. It was only after I had a big mouthful that it was clear that my noodles are made of wheat. I phoned back the resto and asked for clarification on their menu description. This person was much more knowledgeable about the menu and explained that they decided to mark gluten containing items because it was simpler. I’m deeply unimpressed ( and thoroughly glutened!)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago

Celiac