Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
Manager very aware of celiac and gluten free options. Separate gluten free menu.
Nothing says, "happy 40th birthday" like being the victim of cross contamination! 😭 We researched online prior to going out to eat at a restaurant in Shenandoah tonight. Outback Steakhouse's website claims that it "is serious about gluten-free" so we decided to give it a go. I was pleased to see so many items on their gluten free menu. My husband and I split a gluten free Caesar salad as an appetizer since there were no other GF appetizers on the menu. I ordered the Alice Springs Chicken and a fully loaded baked potato. I was very clear with the waiter that I needed him to let the kitchen know that I have celiac disease and definitely needed a gluten free meal. He assured me that he would and that Outback was serious about gluten free. Along with dinner, I ordered a house margarita that I only took a few sips of because the flavor wasn't as good as my favorite one elsewhere but I didn't complain. Instead, I ordered an Angry Orchard to go with my meal. I only drank half of it because it tasted like beer. I also only ate half of my meal because I started feeling nauseous and bloated before I could finish it. We promptly paid and left the restaurant. An hour later, I look like I'm 6-7 months pregnant and am absolutely miserable! I contacted the restaurant and spoke to a manager named Kelly. She apologized profusely stating that her roommate also had celiac disease, could sympathize, and offered to comp my meal. I told her that I appreciated the gesture, but wanted her to know that I felt obligated to let others in the GF Foodies Facebook group and on the Find Me Gluten Free app know about my negative experience tonight. As promised, here's my review of the Outback Steakhouse on the feeder of I45 in Shenandoah; buyer beware!
We come here often because I know my food is going to be safe! And the few times there have been mistakes on our orders it has been fixed quickly, management is quick to comp parts of our meal and provide a free appetizer or dessert! Even better, they have a gluten free dessert!
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Reviews of this Chain
They have an allergy menu online and will label your order gf. We had the worst server ever (he messed up at least three different things, a few twice), and the food was almost inedible. For the prices just go to medium rare. But it is safe.
We went for dinner and when it arrived there was bread under my shrimp. They quickly removed it and put in a reorder. The waitress and manager were very apologetic and my order was remade. They kept apologizing but everything was good. Would go back again.
I have eaten at this and other Outback restaurants successfully for years. They have a separate gluten free menu with many options. Today I have a steak, house salad and broccoli. Other times I get the grilled chicken and baked potato
Ordered the grilled shrimp, baked potato & steamed veggies. The server was great, I saw the ticket that came out, he really did his best but I still got violently ill.
Im sad they didn’t have gf fries but food was good. Waitress was super knowledgeable and careful too!
