Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
They have a separate gluten free menu if you ask for it. There was a lot on it! The manager brought it out and was super friendly. He told me that when I placed my order, the whole kitchen would be notified so they could all change gloves and clean the surfaces to make sure there’s no cross contamination. However, my salad came out with croutons, so the message must have gotten lost. They brought me out a new one with a sincere apology. My meal came and was delicious. Thankfully, I’m only sensitive to gluten, so I was fine. I would have been a lot more suspicious of my meal after receiving croutons if I was allergic or celiac.
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This once good chain is now poor. So what if they have a great GF menu if the food is bad.
Their g/f menu is far impressive, even stating that they can make g/f burgers as long as you bring your own bread... For the price and time involved it is easier and tastier for me to just cook g/f at home.
Reviews of this Chain
They have a gluten-free menu and our server was great. When I told him I had to be gluten-free. He said he would inform the kitchen. I enjoyed a great meal and didn't have any bad affects. And I am very sensitive to gluten
The new location was not good, all the food in the order was just off.
We just stopped by prepared to eat our usual delicious salmon meal. After about 15 minutes of reviewing the menu, we discovered that no one was interested in waiting on us. So we left. Too bad. I enjoy their food when I can get it.
There were definitely crumbs in my salad and I got very sick after eating here.
I have a severe gluten allergy, and I’m thankful that Outback offers a gluten-free menu. I've dined here several times when Andy was the owner and never had any issues. However, since he left, the restaurant’s quality has significantly declined. On October 19th, my friends and I visited for lunch. I requested a gluten-free menu from the host, and when we were seated, I immediately informed our waitress about my severe gluten allergy. She assured me there would be no issues.
I ordered strictly from the gluten-free menu: grilled shrimp (no seasoning), a Caesar salad (no croutons), and a sweet potato. When the Caesar salad arrived, I noticed crouton pieces in it—this is a major issue for someone with a severe gluten allergy. Thankfully, I hadn’t eaten any yet, but our waitress didn’t return for a long time, so I had to watch my friends eat their appetizers and salads while I waited.
When the waitress finally returned, she didn’t seem to treat the issue seriously at all. Then, the shrimp arrived—ice cold and mushy. It was unpleasant. I had to ask the manager for a discount due to the nearly gluten-contaminated salad and the cold, unappetizing shrimp. Needless to say, I won’t be returning. If I could give zero stars, I would.
