Don't listen to GFJohnny!! He must not know what to expect from a steakhouse chain which had wonderful food btw. This outback was well versed in celiac awareness. The manager came to our table immediately to speak to us about our allergy concerns. She informed us that the owners wife has celiac and he makes sure every person in the restaurant down to the hostesses takes a training course in gluten allergies. So from the moment you ask for a gluten free menu the manager is already informing the waitress and kitchen staff of your allergy. The manager let us know that all of the seasonings they use are gluten free and the kitchen staff changes gloves, pans etc for your meal as well as cooks your food in foil to prevent cross contamination. When you order gluten free food your ticket comes up with gluten allergy in large red bold font so it is not missed and the owner as well as the manager was back in the kitchen to ensure everything was properly prepared for us. She was available to answer any and all questions we had and was very informative and friendly. I highly recommend stopping here we had a wonderful meal. Everyone was very friendly, wonderful waitress, clean restaurant, great food, all around amazing celiac friendly chain restaurant. If give 10 stars if possible they go above and beyond for their customers to ensure the best possible experience.
Many options, attentive to our concerns, & needs.
One five-star rating, eh? I wonder. Well, I decided to be generous and give outback 2 stars. One for serving somewhat edible food and the second for being early to jump on the gluten-free bandwagon without doing much of anything beyond offering to serve you a mediocre steak, potato and salad sans their mostly wheat-based gawd-awful seasonings. Folks, this is outback––that pseudo aussie accent somehow convinced a certain segment to pay a big price for fast-food served on a plate... by gum-popping teenagers working their first jobs. I guess it's better than starving when you're are out of options, but not much. Just go to a REAL restaurant and order a steak, potato and salad without croutons... last time I checked these items were inherently GF. If a steak is good, all you need is salt, pepper and some butter. I like teenagers just fine too, but they're better suited to mickey-d's. And they never get the accent right.
Outback is our tried and true, reasonably priced safe dining option while travelling. My partner is highly sensitive, so even slight cross contamination is an issue. He's had no trouble at this Panama City location after eating here a dozen times. It isn't a dedicated GF restaurant, so you have to take the usual precautions (notify waitstaff, don't touch the table or let your utensils sit on it, etc.) But they do a decent variety of GF food, including the pecan flour brownie in the chocolate thunder dessert. Ask for the gluten free menu at the host stand, but get a regular menu as well, since the GF menu doesn't include prices or some info (like steak cut sizes).
Normally Outback is our go-to, and my highly sensitive partner with Celiac has had no trouble with them in five different states. This location in Dothan is the exception. We started stopping there as part of a 6 hour monthly business trip to Atlanta, and in four visits he was glutened three times. Would rather eat cold lunchmeat from a local grocery store than stop there again.
Gluten free menu has everything from beverages to desserts. Waitress offered it when I asked, also available online. There doesn’t seem to be a possibility for cross contamination. I ordered a Cobb salad, no croutons, with gluten free ranch. Will definitely go back.
Our waitress was NCGF so she was very knowledgeable. The food was great, a bit pricy but wonderful quality. The wait time and shear business of it made it near impossible for her to be attentive. My stomach is hurting a bit already so I am not sure if it is Celiac friendly or not.
I have eaten here a handful of times with no issues. They have a gluten free menu and are aware of celiac. Be cautious when ordering a salad, sometimes they do forget and put on croutons. I personally haven’t eaten a salad here, due to that reason. Good steak and rib/chicken combo.
The staff was knowledgeable about cross-contamination (which seems rare lately). I ordered salmon, a baked sweet potato and a side salad (no croutons) for an appetizer. It was delicious, and no reaction! The waitress also informed me their brownie is flour-less and GF!! I was too full to try, but will next time. This is at their new location.
We did take away. Remington helped us and was personally aware of gluten sensitivity. I was not sick after. Check your takeaways before leaving any Outback, it seems they always miss or add something. In this case we got bacon on my husbands potato and I'm allergic to pork. Glad it was his since he isn't allergic but he doesn't eat pork as a choice so we would have been happier if it was left off as requested. I'd return but be more mindful at pickup to review the food given. Thanks Remington!
Instructed waiter of my celiac disease. He got me a menu but when took my ordered seemed less than concerned over my effort to ensure everything was in fact gluten free. Had a steak, baked potato, and asparagus. 3 hours later i was doubled over with worst stomach pain I have ever had
Before ordering off the gluten free menu I let the waitress know that I had celiac disease and I would really appreciate any precautions that could be taken in the kitchen to prevent cross contamination. The waitress rolled her eyes at me and didn’t note my gluten allergy on the ticket. I did not feel comfortable eating here, didn’t eat the meal I ordered, and will not be coming back.
Lots of Gluten Free choices here and staff seemed well educated and attentive to my Celiac concerns. I explained that I will get sick and that it is not just a preference, reviewed the need to clean the grill and not cross contaminate. I have not had any problems here and will definitely be back!
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