Don't listen to GFJohnny!! He must not know what to expect from a steakhouse chain which had wonderful food btw. This outback was well versed in celiac awareness. The manager came to our table immediately to speak to us about our allergy concerns. She informed us that the owners wife has celiac and he makes sure every person in the restaurant down to the hostesses takes a training course in gluten allergies. So from the moment you ask for a gluten free menu the manager is already informing the waitress and kitchen staff of your allergy. The manager let us know that all of the seasonings they use are gluten free and the kitchen staff changes gloves, pans etc for your meal as well as cooks your food in foil to prevent cross contamination. When you order gluten free food your ticket comes up with gluten allergy in large red bold font so it is not missed and the owner as well as the manager was back in the kitchen to ensure everything was properly prepared for us. She was available to answer any and all questions we had and was very informative and friendly. I highly recommend stopping here we had a wonderful meal. Everyone was very friendly, wonderful waitress, clean restaurant, great food, all around amazing celiac friendly chain restaurant. If give 10 stars if possible they go above and beyond for their customers to ensure the best possible experience.
Many options, attentive to our concerns, & needs.
One five-star rating, eh? I wonder. Well, I decided to be generous and give outback 2 stars. One for serving somewhat edible food and the second for being early to jump on the gluten-free bandwagon without doing much of anything beyond offering to serve you a mediocre steak, potato and salad sans their mostly wheat-based gawd-awful seasonings. Folks, this is outback––that pseudo aussie accent somehow convinced a certain segment to pay a big price for fast-food served on a plate... by gum-popping teenagers working their first jobs. I guess it's better than starving when you're are out of options, but not much. Just go to a REAL restaurant and order a steak, potato and salad without croutons... last time I checked these items were inherently GF. If a steak is good, all you need is salt, pepper and some butter. I like teenagers just fine too, but they're better suited to mickey-d's. And they never get the accent right.
Outstanding location! We had issues at a different location, but this one has had zero issues with anything. All servers are knowledgeable concerning gluten free options, and they do not hesitate to get a chef or kitchen manager if needed. Highly recommended!
Sorry- I know a lot of people report that Outback is a Celiac safe restaurant, but our recent experience does not reflect that. My two Celiac children and I ate there this past weekend, each of us ordering off the gluten-free menu. I ordered a side salad with my meal, specifying "no croutons". It came out ahead of our meals, looked fine, but I found a crouton while eating it. I sent it back and they brought out another one (this one did not have any croutons). My daughter actually ordered a salad as her meal. When her salad came out, it was covered with croutons. We immediately handed it back to the waiter, who took it back and brought out another one. This one looked okay until my daughter started eating it, then realized there were croutons down in the salad. We then called over a manager, explained the situation and sent it back again. They brought out a third salad for her, which looked okay, but she was too afraid to eat it at that point. The cook staff were clearly just attempting to take off croutons from already-made salads, which is of course NOT a Celiac-safe practice.
They have a gluten free menu and a dessert option I could have. The server wasn't very knowledgeable about it but made sure to ask questions and didn't offer me anything she didn't know I could have. She was able to have the kitchen make me grilled wings for a starter. The food was really good, overall, and the service was great.
**UPDATE: Returned to give them another chance. Halfway through dinner, my daughter noticed a French fry on my plate underneath my ribs. It appears to have come from one of the other non gluten free plates. I would not go back. Although they do their best to avoid cross contamination, my last visit makes me question how safe for celiacs. After ordering from GF menu and reiterating gluten free several times, the salad that I ordered without croutons (and repeated it) was contaminated. I got halfway through the salad before finding a crouton. I give them 3 stars for effort and because the manager was extremely apologetic, comped my meal and gave us a $20 coupon. Proceed with caution.
They had a gluten-free menu with quite a bit on it, even dessert. My waiter seemed very aware of cross contamination protocol and let me know they wiped down the area, changed gloves, kept everything separate etc. I ordered ribs, baked potato and the dessert, and didn't get sick! Great experience.
My son brought me here while we were visiting Orlando for a concert. It was literally a magical experience. Our server was amazing and took great care with my gluten free order. The manager, Jason, helped to make it a really special nice. He made sure my birthday dessert was gluten free and was so gracious to my son and I, we were both very impressed. Highly recommend!!
Felt comfortable eating here. They have a gluten free menu and waiter was aware. Got steak, baked potato, grilled veggies. Their dessert was very tasty too. I asked how their brownie was gluten free and the server didn’t know. He came back and told me how they prepare it and use gluten free flour.
Thanks so much for having a great Gluten-Free Menu! I stopped in after a 9 hour flight and the Bleu Cheese Wedge salad, baked potato, margarita & ribs really hit the spot! No reaction! Staff must be well trained & knowledgeable about cross contamination!
I’m celiac and told the wait staff and was clear about the severity of the disease. I ordered the ribeye with salad and mashed potatoes (all of the special gluten free menu). Went home sick and the next day tested our leftovers with a nima tester. Came back positive for gluten. Can’t recommend this place to anyone.
In short, salad was nothing special. Lettuce, old tomatoes, cheese, sprinkle of bacon. Not really attentive staff. Eat at your own risk. Waiter was non existent. Awaiting reaction...Wanted to have another place to eat. They have a huge gf menu!
Staff was AMAZING and menu is pretty extensive for being GF in this area. I ordered from the GF menu and my husband did not. After putting the order in, our waitress came back to talk to me because my husband ordered food that was not GF and she wanted to be sure that I knew what could make me sick. Can't wait to go back!
Had no problems. Good food and no reaction. Happy to say it is the same as any other Outback I’ve eaten at across multiple states in terms of gluten aware. One of the things I’ve taken to since a server offered it last year is to order the Caesar salad with crumbled egg instead of croutons.
When I asked waiter to let a manager know I have Celiac, which is a severe allergy to gluten, the manager came to my table to reassure me about their safe practices to avoid cross-contamination. I’m currently eating according to the AIP Protocol, which is much more difficult. They were awesome to accommodate all of my specifications. I had a steak and shrimp seasoned with only salt, a salad with no gluten, dairy, or nightshades, and a sweet potato with just cinnamon sprinkled on top. It was a great feeling to eat out while on AIP! I didn’t get sick at all.
I would not recommend this place if you are celiac. Ordered off the GF menu and the kitchen staff majorly messed up. I got sick before I left the restaurant.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 9:30 pm