Outback Steakhouse

5 ratings
$$ • Restaurant, Steakhouse
Reported to have a gluten-free menu
Reported GF menu options: Steak

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

7917 W. Broad Street
Richmond, VA 23294

Most Recent Reviews


Overall Rating

Review


I have a daughter with celiac and another with gluten intolerance. We were excited because the have an entire gluten free menu. I let the waitress know when we first arrived that they had a gluten allergy and reiterated when they ordered. They ordered off the gf menu just like it says. My celiac daughter order Caesar salad minus the croutons and Caesar dressing. It arrived with her side ranch but also had Caesar dressing all over the salad. I didn’t catch it until after she started eating. The manager explained the kitchen doesn’t speak English very well and misunderstood. My other daughter ordered shrimp on the barbee minus the seasoned rice as the gluten free menu said and it arrived with the rice.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 9 months ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


Dedicated fryer for fries! Patty, one of the managers, was so extremely helpful, kind and courteous!

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Steak

Categories

  • Dinner
  • Healthy
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Steakhouse
  • Takeout

Photos


Add a photo

More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Review


Best Outback I have been to. They are helpful, friendly, and accommodating.

Updated 13 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Ordered from dedicated gluten free. Many options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.

My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol

We got the chocolate thunder down under dessert, which was yummy, but very very rich.

All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Symptomatic Celiac

Overall Rating

Review


AMAZING! My husband and I ordered out and I put on my order celiac just to give them a heads up since I did order a salad and a couple items that could come in contact with gluten. They went above and beyond! They not only made sure that nothing with gluten was on or near my food, they packed my items in one bag and marked it with an allergy note and then packed my husbands items separately and when they brought out our food they even double checked that everything was okay that was in the bag!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


ordered from the gluten-free menu (filet mignon & lobster, a house salad w/ no croutons and mashed potatoes). house salad came with crouton crumbs on it. when i asked a waiter if they could fix it for me and i pointed out the crumbs and how it looked like the croutons were put on and taken off, they tried telling me that the workers change their gloves every salad and that they "didn't do that", but they brought a new one anyway. the owner even came over and said the same thing. did not feel safe at all eating here. the lobster was really good but i was pretty upset with the salad experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info

Is this your business? Claim the listing

Nearby Restaurants