Idk why I even stopped here. From experience, it's never good and I should've used my better judgement and kept on driving. Everyone was having issues. The table next to us had to send their steak back twice, both times coming out cold and completely raw. They were told there was a new kitchen manager, and he didn't heat the grill up enough. The table across from us had all of their food brought out except their little boy's plate, and they waited a good 30 more minutes for his food. Our experience was bad from the start. We waited 10+ minutes before being greeted by a server. By that time, we knew what we wanted. I ordered off of the gluten free menu, a 6 oz sirloin medium well topped with blue cheese, a baked potato with butter only, and broccoli. When my food finally got to the table (not sure how long it was, but it was quite a while), my potato had sour cream instead of butter and my steak was completely raw. Our server apologized and said steaks had been coming out undercooked all night. She took it back to the kitchen and it came out again about 10-15 minutes later, still bleeding. I told her again it was still raw. She took the steak, leaving the potato and broccoli for me to eat. They comped the steak off, but I guess decided it coming back twice was enough because I wasn't served another. Instead, she brought us out the check. We paid, but she didn't bring back the receipt that had what we were charged for. Just the receipt to sign. I'm pretty sure they literally just took the steak off, and charged me for a side of broccoli and a baked potato. When we asked for a copy of the original receipt, no one came back out, so we just left. There was another table sat next to us, waited about 20 minutes before they just decided to leave because no one had greeted them. This place is a train wreck. The server was nice, but you could tell she was very irritated, and I don't blame her. The kitchen staff needs a total do-over. Thankfully I don't live in this area so I'll never be back. We were literally here for a total of almost 2 hours.
I had a great experience there. the server I had was very knowledgeable and celiac and made sure that the staff switched gloves while handling our food. I felt very safe eating there. will definitely go back.
great options. friendly staff. eaten off the gluten free menu twice now with no issues. looking forward to going back :)
I was excited to see Outback had Gluten Free menu. I explained my severe gluten allergy to the waitress and ordered a Cesar salad. It looked great and as I ate half of it. Then I saw several croutons on the bottom of the salad!! These are gluten containing croutons. It's my impression that there could have been croutons on top of the salad but that they were picked off but forgot about the ones already mixed in. I do not recommend going to this Outback if you have Celiac or any other gluten related ailments.
my daughter has celiac and could not say enough about this particular outback they understand the Cross Contamination especially it's great they have a decent amount of options just wished they had a dedicated fryer for French fries. I always need to bring my own for my 6 year old.
Diagnosed celiac disease and extremely gluten sensitive. Spoke with take out folks and they were wonderful, explained how food is cooked separately etc. Have eaten there twice and the food was terrific! Highly recommend for those gluten sensitive. Separate g free menu including very yummy dessert!!!
Love outback's GF menu. Our waiter checked with the manager after we told him we were ordering gluten free. Steak was good and the baked potatoes were ok. I usually get mashed potatoes, but at this location they were a little dry and bland. Overall it was a good meal though!
Very knowledgeable staff. Since I'm newly diagnosed with Celiac, I'm still learning about what to ask about in order to avoid cc. I was very impressed when my waitress asked if I also wanted my chicken wrapped in foil when being cooked on the grill. Food was also delicious.
They have an extensive GF menu, and while I've been in other Outback restaurants that knew how to handle GF orders, this one did NOT! Obviously they have not been trained properly. I told them up front that my order needed to be GF. Even so, I still always tell them no croutons for my salad. The salad came out with croutons. My steak came out with an announcement that it was lo-cal and when I asked if that meant that it was also GF, they didn't know. The waitress came back and said she checked and was okay because they didn't put butter on it! After calling on the manager and supposedly checking with the cook, I finally had a cold $24 steak that I was not confident that I could eat!
Outback had a really good deal going on so we went for dinner one evening. I was blown away by the fact that they had a dedicated Gluten Free menu so I didn't have to seek and find the little GF icon and the special that they had included the GF meal's. We also ordered the GF Brownie thingy and I kept asking the waiter if it really was GF...it was PHENOMENAL!!!!!
I decided to give it a try despite the bad reviews due to the recent good one. I got salmon with baked potato and a side salad. The food not only tasted bad but I got sick as well. Do not recommend. Only one of two outbacks that I have had problems with.
Great menu, very knowledgeable and accommodating for Celiac daughter.
They have a nice gluten free menu with a lot of choices. My only complaint is that they don't seem to know what dressing are okay and not for the salads. My husband had the blue cheese dressing and he was told after he ate it that it had malt vinegar in it. Of course he was sick the rest of the night. Stick to the menu!
Great gluten free menu!
I was so excited to eat here. They have a gluten free menu and brought out my salad saying it was gluten free. I ate a few bites and was so excited and then I hit a crouton. There was a crouton mixed into my salad. I guess I'm about to find out what happens when I get glutened.. the manager came out and apologized heavily - said it was the servers fault for bringing the wrong salad - said he'd take care of our meal and bring it all out personally and watch it getting cooked. I may risk coming here again - I haven't decided yet
I've been eating here for years. While I can get a gluten free meal here, the chicken and salmon is often overcooked, and steaks often come out undercooked or overcooked (rare does not mean raw, and I mean RAW). The other problem is the new gluten free menu: Items that used to be gluten free (w/modifications) are gone like burgers w/o buns, prime rib w/o ajus, lamb shank w/o sauce. Was it really that hard to leave off items to make them gluten free? We used to eat here once a week. Not anymore. It's not a good value for what we pay for.
First time eating out after being diagnosed with gluten intolerance, and we chose Outback as it had the separate gluten free menu. Unfortunately this gluten free menu turned out to not be so gluten free. When placing the order, the waitress asked if I wanted coconut shrimp (which is bread crumbs) that should have been the sign to leave. But my salad came, and I began to eat. Only to find, a breadcrumb in the middle. The impression I got was this was the same salad and the croutons were just removed. I'd hate to know how the potato was prepared. Alas after suffering all day, and experience my first dose of gluten after being gluten free for a few week. I've learned my lesson not to put faith in establishment which say to cater for gluten free.
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