Review of Outback Steakhouse

9400 Atlantic Blvd., Jacksonville, FL 32225

Overall Rating

Review


Half a star is what I was going for. I asked for and was given the GF menu. I ordered the mahi, no veggies with the garlic mashed potatoes. It states on the menu that the seasoned rice is not GF. I even mentioned that my meal had to be gluten free. Then the meal came WITH the rice. She, the server, said she would double check on the rice. During this time my husband and son are already eating. When she came back, she said yeah, the seasoning on the rice isn't GF and she had them start another order. What I did NOT like was that she then said if she had known I had to have GF that she would have told me about the rice!!! Not sure how much more it would have taken for her to know.... I guess the gluten free menu and my comment wasn't enough of a clue. By the time I got my food (again) everyone else was almost finished eating. I ate some of it, but I'm feeling a bit sick already. I will say that it was tasty, but no more Outback for me. Sad, really, another restaurant I don't trust. Seriously, if they can't honor a GF menu, why offer it?

Updated 11 years ago